This product has passed the relevant certification of EN15194-2017 electrically
powered assisted cycles regulations.
Starting from the date of delivery, the warranty period for all original components
is stipulated in TENWAYS’ warranty terms.
Claims within the warranty must be made directly to TENWAYS and a
proof of purchase is required.
The warranty applies to original owners and is transferable to further
owners.
The warranty does not cover the following circumstances:
▪ An incorrect assembly or installation of the product by the user.
▪ An improper or negligent use, operation or transformation of the
product.
▪ A maintenance contrary to the maintenance instructions of the product
( e.g., lack of maintenance of the brakes).
▪ Normal wear and tear.
▪ Defects inherent to the normal useful life or service life of the product.
▪ Damages or defects due to accidents.
01.
WARRANTY
038 Important reminders
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