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Tenways AGO X - FREQUENTLY ASKED QUESTIONS (FAQ)

Tenways AGO X
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Q:
What is the model of this e-bike?
Which terrains is this e-bike targeted at?
Q:
What is the weight of the whole bike including the battery?
Q:
What should I do if any parts are damaged
or any abnormality
occurs during use?
Q:
How long would it take to fully charge the battery?
Q:
What is the riding distance of one
battery charge?
Q:
What are the tire pressure requirements?
Q:
What is the overall noise level of this product while riding?
A:
This is the AGO X e-bike. It’s an urban
commuter intended for urban pave-
ment
or slightly potholed roads. Do not ride it on
mountain roads. Otherwise,
accidents
may occur.
A:
It’s about 27 kg.
A:
Please contact
TENWAYS
customer
service immediately, or turn
to
bike-repair professionals for inspection and
maintenance.
A:
About 6 hours.
A:
65 to 100 km.
A:
Air pressure of the tires should be
within
the range of 40-65 PSI or 2.8-4.5
bar.
A:
This product has passed the relevant
certification of EN15194-2017,
meaning
the rider will not hear any sound higher than 70 dB from
this e-bike
during riding.
02.
FAQ
039 Important reminders

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