Troubleshooting
● My Thinklabs One doesn't turn on.
-Make sure you know how to turn it on - just push any key.
-One uses a rechargeable Lithium Ion battery. See the battery charging
instructions for further information.
-If you have attempted to charge the battery and you are sure that the charger
was connected to a live power source, it is possible that either the charger, the
charger cable, or the stethoscope are faulty. Contact us for further assistance.
● There is a lack of bass or sound is "tinny".
1. Are the headphones connected properly? Is the plug in all the way? If not, plug
may be too fat and you need to use the short extension cable we provide.
2. Are the headphones sealed in your ears well enough? If using in-ear
headphones, they MUST be well-sealed (blocking outside sound) if you want good
bass.
3. Are the headphones up to the job? Some headphones don't have good bass. If
you're using on-the-ear or over-the-ear headphones, you need really good quality
headphones that seal out outside noise and have really good bass.
4. What Filter setting are you using? You must use a lower frequency filter setting
when listening to heart sounds, for instance. See the section on Filter settings to
learn more.
● Heart sounds on some patients are difficult to hear.
Heart sounds naturally vary from patient to patient. Obese patients have
attenuated heart sounds, as do older patients. Chest hair and some clothing, such
as knitted or thick garments, can reduce the coupling between the diaphragm and
the chest. Finally, sounds are dependent on the location on the body.
There is also a technique to using One well: Start by applying a light
pressure on the diaphragm. As you increase pressure, One becomes more
sensitive and volume increases. There is a "sweet spot" where diaphragm
sensitivity is at a maximum. Then if you push even harder, the diaphragm will
25
To Next Page
Loading...
