THOR Class C Series - Reporting Safety Defects

CUSTOMER INFORMATION
11THOR MOTOR COACH | MADE TO FIT
1
Reporting Safety Defects
In the United States
If you believe that your recreation vehicle has an alleged defect that could cause a crash or
cause injury or death, you should immediately inform the National Highway Trac Safety
Administration (NHTSA) and or Motor Coach.
If NHTSA receives similar complaints, it may open an investigation, and if it nds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However,
NHTSA cannot become involved in individual problems between you, your selling dealer, or
or Motor Coach.
For additional information, go to the NHTSA website at www.safercar.gov.
To contact NHTSA by phone
Call the Vehicle Safety Hotline at 1-888-327-4236 and a NHTSA representative will record
your complaint information (TTY: 1-800-424-9153 or 1-202-484-5238).
To contact NHTSA by mail
Oce of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave. SE
Washington, DC 20590
To contact TMC by phone
Contact TMC Customer Care at 1-877-825-2867.
To contact TMC by mail
or Motor Coach
Attn: Customer Care
PO Box 1486
Elkhart, IN 46515-1486