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ENGLISH
While cooking rice is in process
Problem Points to be checked Solution Page
The cooking time is excessively
long.
Was the amount of rice,
ingredients, and water or the ratio
of multi-grain rice correct?
Measure the correct amount of
content and pour the correct
amount of water.
P.14, 16, 18, 50
Are there any grains of rice
adhering to the brim or outside of
the inner pot, sensors or gaskets?
Remove them. P.19, 34 to 36
Is the inner pot scratched, chipped
or cracked?
Purchase a new one at the
place of purchase.
―
Was the correct menu selected?
(Cooking time differs depending on the menu.)
P.14, 20 to 29
Was there a power failure? P.49
Operation sound becomes high or
low.
The sound of fan changes according to the control during cooking. It is
not a malfunction.
―
Steam leaks from any other part
than the steam vent.
Are there any grains of rice
adhering to the brim or outside of
the inner pot, sensors or gaskets?
Remove them.
P.19, 34 to 36
Are there any grains of rice
adhering to the pressure adjusting
balls of the inner lid, safety valve
and steam cap?
Remove them.
Is the inner pot scratched, chipped
or cracked?
Purchase a new one at the
place of purchase.
―
Are the inner lid and steam cap
set securely?
Securely set them in place. P.37 to 38
Is the lid closed securely? Close it securely. P.19
Content boils over.
Was the amount of rice,
ingredients, and water or the ratio
of multi-grain rice correct?
Measure the correct amount of
content and pour the correct
amount of water.
P.14, 16, 18, 50
Did you rinse rice well?
(except for rinse-free rice)
Rinse rice well. P.17
Are there any grains of rice
adhering to the brim or outside of
the inner pot, sensors or gaskets?
Remove them. P.19, 34 to 36
Was the correct menu selected?
Select the menu according to
the recipe.
P.14, 20 to 29
Troubleshooting
Timer cooking
Problem Points to be checked Solution Page
Touching [Timer] key causes a
sound but does not enable the
timer setting.
Does “0:00” blink on the display?
Set the clock to the right time
before setting the timer.
P.13, 27
Cooking does not end at the set
time.
Did you touch the [Start/Rinse-
free] key?
Timer setting is not completed
until you touch the [Start/Rinse-
free] key.
P.27
Is the clock right? Set the right time. P.13
If the timer setting is shorter than the guide, cooking may not nish at
the set time.
P.26
Timer soaking
Problem Points to be checked Solution Page
Touching [Timer] key causes a
sound but does not enable the
timer setting.
Does “0:00” blink on the display?
Set the clock to the right time
before setting the timer.
P.13, 29
Cooking does not start when the
set time has passed.
Did you touch the [Start/Rinse-
free] key?
Timer setting is not completed
until you touch the [Start/Rinse-
free] key.
P.29
Just after cooking
Problem Points to be checked Solution Page
Rice is scorched.
Scorch is light.
It is natural that rice cooked in a clay pot is partly scorched.
Adjust the scorch level in the heat setting. If the problem persists,
adjust the scorch level in the mode adjustment.
P.20 to 22, 48
Water drops accumulate on the
upper casing.
Water drops may accumulate in the upper case immediately after
cooking or during keeping warm. It is not a malfunction. Wipe them off
with a dry cloth.
P.24
Keeping warm
Problem Points to be checked Solution Page
"24" blinks.
Was the Keep Warm function used continuously for more than 24
hours? "24" blinks if 24 hours have passed.
P.23
Selecting "Immediate" causes a
sound but does not start keeping
warm.
Is the inner pot set in the rice
cooker?
Set the inner pot. P.19
Rice cannot be kept warm.
Is "KeepWarm Off" or selected?
Touch [KeepWarm]
key
to select
"KeepWarm On" or "KeepWarm
6Hours".
P.23
Have more than 6 hours passed
after "KeepWarm 6Hours" was
selected?
Touch [KeepWarm] key to
select "KeepWarm On".
P.23
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