Tomey TCP-2000 - Software Version; Troubleschooting

Operation Manual
51
7. SOFTWARE VERSION
Information about current version of chart panel software is displayed in right
bottom part of Configuration Menu screen.
8. TROUBLESCHOOTING
All possible failures are listed in table.
No Failure Cause Action
1 TCP-2000 Fails to operate
when connected to the
mains ( Power LED is
OFF, no BEEP sound
after power ON )
Power cord broken or
power cord not connected
or no voltage in mains.
-Mother board or power
supply defective.
-Check power cord
-Check power cord connection
-Check main voltage in wall socket.
- Call service.
2
Device fails to operate
( Power LED is flashing
durin power-up process
and then stays ON )
-LCD backlight broken
-LCD screen broken or
control electronics broken
- Call service.
- Call service.
3 IR remote fails to operate - Faulty battery
- IR remote broken
- IR receiver faulty
- Mother board broken
- Check and replace battery
- Replace IR remote
- Call service.
- Call service.
4 Message:
Failed to start
Turn off Chart Panel by pulling of
power plug. Wait two seconds and
plug in power cord. If problem
remains – call service.
5 Message:
Fatal error
Turn off Chart Panel by pulling of
power plug. Wait two seconds and
plug in power cord. If problem
remains – call service.
6 Message:
ERROR - FIRMWARE
UPDATE FAILED
-Call service
7 Message:
Removable not opened
-Broken Usb Pen Drive
-Mother board or power
supply defective.
-Check or replace USB Pen Drive
-Call service