68 Troubleshooting
• Press the
V.Format button on the remote and set to the
correct resolution.
576i/576p/720/1080i/AUTO. You may need to press the
V.Format button multiple times to cycle through all the
different formats. All formats will be displayed on the
front screen of the Toppro.
When the Service Scan is finished I get zero channels
• Make sure the antenna is plugged into the wall socket.
• Check that there is a signal coming from the antenna by
connecting it directly to the TV or another device.
• You must have signal strength between 50%–90%
• Indoor antenna is not recommended as the signal is not
enough to display channels when a service is scanned.
I get a pixilated image on the my Television
• Check the plug on the Toppro and on the wall making
sure that it’s a tight connection.
• Check that there is a signal coming from the antenna by
connecting it directly to the TV or another device.
• You must have signal strength between 50%–90%
Can not receive or adjust sound through Toppro unit
• Adjust volume using the
V− and the
V+ on the Toppro
Remote.
• Use the TV remote to adjust the sound to approx 50%
then use the Toppro remote to adjust volume.
• Check the connection between the TV and the Toppro
product.
• Make sure you are in the correct AV on the TV
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