What to do if my Toshiba B-EP4DL-GH20-QM-R shows other error messages?
If your Toshiba Printer shows other error messages, it indicates a hardware or software failure. Turn the power off and then back on. If the problem reoccurs, turn off the power and contact your Toshiba Tec service representative.
Why is my Toshiba B-EP4DL-GH20-QM-R not connecting to the wireless LAN?
If your Toshiba Printer cannot communicate via the wireless LAN (B-EP4DL-GH42-QM-R), make sure the printer is turned on. Position the printer within a wireless coverage area, free from obstacles and avoid locations with noise or interference. Check that the printer address is correctly set on the host. Ensure the channel setting for the access point or host is correct, avoiding channels that interfere with adjacent access points. Finally, select the correct issue mode.
Why Toshiba B-EP4DL-GH20-QM-R received print data but does not print?
If your Toshiba Printer received print data but does not print, and the [STATUS] lamp is lit or blinking, clear the error. Also, make sure that the media is loaded properly.
What to do if my Toshiba B-EP4DL-GH20-QM-R Printer says 'NO PAPER'?
If your Toshiba Printer displays 'NO PAPER', it means the printer has run out of media. To resolve this, load a new media roll and then press the [PAUSE] button.
Why won't my Toshiba B-EP4DL-GH20-QM-R turn on?
If your Toshiba Printer is not turning on when you press the [POWER] button, it might be because the battery pack is not loaded correctly. Ensure you load a fully charged battery pack correctly.
What does 'BATT. TEMP ERROR' mean on my Toshiba Printer?
If your Toshiba Printer displays 'BATT. TEMP ERROR', the battery is extremely hot. Turn off the printer. If the power adapter is connected, disconnect it and wait until the battery temperature falls within the printer’s operating temperature range.
What does 'EXCESS HEAD TEMP' mean on my Toshiba B-EP4DL-GH20-QM-R?
If your Toshiba Printer displays 'EXCESS HEAD TEMP', the print head temperature has reached its upper limit. Stop printing and wait for the printer to automatically restore. If the problem reoccurs, turn off the power and contact your Toshiba Tec service representative.
What does 'AMBIENT TEMP ERR' mean on Toshiba B-EP4DL-GH20-QM-R?
If your Toshiba Printer displays 'AMBIENT TEMP ERR', it means the ambient temperature has reached the upper limit. Stop printing until the ambient temperature falls within the printer’s operating temperature range.
What causes 'COMMS ERROR' on Toshiba B-EP4DL-GH20-QM-R Printer?
If your Toshiba Printer has a COMMS ERROR, a parity or framing error may have occurred during RS-232C communication. Turn the power off and then back on, then resend the data from the host to the printer. If the problem continues, turn off the power and contact your Toshiba Tec service representative.
Why my Toshiba B-EP4DL-GH20-QM-R Printer cannot communicate via the serial interface?
If your Toshiba Printer cannot communicate via the serial interface (B-EP4DL-GH20- QM-R), ensure the printer is turned on. Check that the interface cable is connected correctly. Also, confirm that the correct issue mode is selected and that the communication conditions are properly set.
General| Print Resolution | 203 dpi |
|---|---|
| Connectivity | USB, Serial, Ethernet |
| Print Speed | Up to 4 ips (101.6 mm/sec) |
| Max Print Width | 104 mm |
| Media Thickness | 0.06 to 0.15 mm |
| Memory | 8 MB |
| Supported Operating Systems | Windows, Linux |
| Power Supply | AC 100-240V |
| Media Width | 25.4 to 110 mm |
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