8.QUESTIONS FOR NETWORK
Questions for Network 51
QUESTIONS FOR NETWORK
LDAP authentication takes a long time.
When log-in from the touch panel is not possible due to this, take the appropriate actions by following the checklist
below. If the problem still persists, contact your service representative.
SMB printing in a Windows operating system environment has failed.
Take the appropriate actions by following the checklist below. If the problem still persists, contact your service
representative.
No. Check... Yes No Corrective Action
1 Is the LDAP server correctly running? Next
Step
↓
→ Check that the LDAP server is correctly
running.
2 Is the LDAP server setting specified
correctly?
End → Specify the LDAP server setting correctly.
The password is displayed by hidden
symbols. Reenter the correct password.
No. Check... Yes No Corrective Action
1 Are the IP address properties specified
correctly?
Next
Step
↓
→ Specify the IP address correctly.
2 Is the unique name given to the Microsoft
computer?
Next
Step
↓
→ Specify the computer name correctly.
3 Is the workgroup name valid and entered
correctly?
Next
Step
↓
→ Specify the workgroup correctly.
4 Is LLMNR enabled? Next
Step
↓
→ Enable LLMNR.
5 When IPv4 is supported: Is the WINS server
address set correctly?
Next
Step
↓
→ When IPv4 is supported: Set the WINS
server address correctly. Alternatively,
enter “0.0.0.0” for the WINS server address
to disable the WINS service.
6When IPv4 is supported: If the client
computers are located in different
segments, is the WINS service provided
correctly?
Next
Step
↓
→When IPv4 is supported: Configure the
WINS server and enable the WINS service
on the equipment to allow users access
from a different segment.
Check the equipment by means of the
network computer.
7 Is the proper printer driver installed? Next
Step
↓
→ Install the proper printer driver.
8 Is the port name of the printer driver
valid?
End → Specify the correct port name and check
that printing can be performed by means
of the equipment.
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