6 CONTENTS
A black-and-white original is copied in color even if [Auto Color] is selected for the color mode. ....................... 22
A copied image is skewed against the paper............................................................................................................ 22
The copied paper is wrinkled. ................................................................................................................................... 23
Show-through occurs. ............................................................................................................................................... 23
Chapter 3 QUESTIONS FOR PRINTING
Questions for Printing ......................................................................................................................... 26
The printer driver has been installed but printing fails. .......................................................................................... 26
How to delete a print job ........................................................................................................................................... 26
How to print on non-standard size paper................................................................................................................. 26
How to clear print job errors ..................................................................................................................................... 26
Printing cannot be performed since the document password for a Private Print job has been forgotten........... 27
Printing a document including many graphics takes time...................................................................................... 27
Print jobs are not outputted even when printing is performed by entering the department code
on the macOS............................................................................................................................................................. 27
Printing cannot be performed. (Port setting problems).......................................................................................... 27
Printing cannot be performed. (SNMP community name problems) ..................................................................... 27
Command line options are not processed. .............................................................................................................. 27
Retrieval of printer configuration has failed. ........................................................................................................... 28
The [Device Settings] tab is grayed out and their settings cannot be changed. .................................................... 28
Printing cannot be performed. (Network connection problems) ........................................................................... 28
SMB printing has failed.............................................................................................................................................. 28
Printing cannot be performed. (Client problems).................................................................................................... 29
Printing cannot be performed. (Hardware problems)............................................................................................. 29
Printing with USB print has failed. Text cannot be printed properly...................................................................... 29
Wi-Fi Direct connection is disconnected during printing. ....................................................................................... 29
Chapter 4 QUESTIONS FOR SCANNING
Questions for Scanning........................................................................................................................ 32
How to perform scanning in a JPEG format file ....................................................................................................... 32
Storing location of scanned files............................................................................................................................... 32
Forwarding to a folder on the network has failed.................................................................................................... 32
[Remote 1] (or [Remote 2]) cannot be selected in [Save as File]............................................................................. 32
Scan to E-mail has failed. .......................................................................................................................................... 32
Scanned data saved in the shared folder cannot be found..................................................................................... 32
Scanning from a computer with Office 2013 or later has failed. ............................................................................. 32
OCR does not work properly. .................................................................................................................................... 33
Show-through occurs. ............................................................................................................................................... 33
Chapter 5 QUESTIONS FOR FAX
Questions for Fax ................................................................................................................................ 36
How to forward a received fax................................................................................................................................... 36
How to register and change a sender’s name and fax number ............................................................................... 36
“0050” is displayed on the Send log of fax................................................................................................................ 36
How to prevent mistakes in sending fax jobs........................................................................................................... 36
How to send a fax job from a computer.................................................................................................................... 36
“Memory overflow” is displayed. .............................................................................................................................. 36
“Communication error” is displayed. ....................................................................................................................... 36
“Job reservation full” is displayed............................................................................................................................ 36
“Job memory full” is displayed................................................................................................................................. 37
“Sorry not possible” is displayed. ............................................................................................................................. 37
“Not allowed now” is displayed. ............................................................................................................................... 37
“Too Many Tel# digits.” is displayed......................................................................................................................... 37
“Fax line1 is out of order. Reboot the machine./Fax line2 is out of order. “Reboot the machine.”
is displayed................................................................................................................................................................. 37
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