Name: Toshiba e-studio 2040c
Brand: Toshiba
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1 TROUBLESHOOTING FOR THE HARDWARE

42 Clearing a Paper Misfeed

Clear the paper misfeed following the guidance shown on the touch panel. Then close

all the drawers and covers.

Printing resumes.

Check that the guide width is correct and there is no

folded/curled paper or overloading, and then close

the drawer.

Be sure that the height of the stacked paper does not exceed the

line indicated inside of the side guides.

Default Chapter1
- Troubleshooting Guide1
Preface3
- Table of Contents5
Chapter 1 TROUBLESHOOTING for the HARDWARE10
When this Screen Is Displayed10
Messages Displayed on the Touch Panel12
Clearing a Paper Misfeed16
- Locating a Paper Misfeed16
- Clearing a Paper Misfeed17
- Paper Misfeed in the Reversing Automatic Document Feeder (Optional) (Lower)18
- Paper Misfeed in the Reversing Automatic Document Feeder (Optional) (Upper)19
- Paper Misfeed in the Drawer Feeding Portion20
- Paper Misfeed in the Large Capacity Feeder (Optional)21
- Paper Misfeed in the Paper Feed Pedestal (Optional)21
- Paper Misfeed in the Drawers22
- Paper Misfeed in the Drawer of the Large Capacity Feeder (Optional)22
- Paper Misfeed in the Bypass Tray23
- Paper Misfeed in the Automatic Duplexing Unit23
- Paper Misfeed in the Misfeed Releasing Cover24
- Paper Misfeed in the Fuser Unit24
- Paper Misfeed in the Bridge Unit (Optional)26
- Paper Misfeed in the Finisher MJ-1101 and the Hole Punch Unit MJ-6103 (both Optional)27
- Paper Misfeed in the Saddle Stitch Finisher MJ-1106 and the Hole Punch Unit MJ-6103 (both Optional)31
- Paper Misfeed in the Hanging Finisher MJ-1031 (Optional)35
- Paper Misfeed in the Saddle Stitch Unit (Optional)36
- Clearing Paper Misfeeds Caused by a Wrong Paper Size Setting40
- Misfeed When Printing from the Fax43
Clearing a Staple Jam45
- Staple Jam in the Finisher45
- Staple Jam in the Saddle Stitch Unit (MJ-1106)49
Replacing a Toner Cartridge51
- Replacing a "Near Empty" Toner Cartridge54
Replacing the Waste Toner Box57
Refilling with Staples59
- Refilling Finisher Staples59
- Refilling Saddle Stitch Unit Staples (MJ-1106)62
Cleaning the Slit Glass and Main Chargers65
- Cleaning the Slit Glass65
- Cleaning the Main Chargers67
Cleaning the Hole Punch Dust bin68
Chapter 2 TROUBLESHOOTING for COPYING69
Copying Problems70
Chapter 3 TROUBLESHOOTING for PRINTING74
Print Job Problems74
- Clearing Print Job Errors74
- Cannot Remember the Document Password for a Private Print Job75
- Printing a Document Including Many Graphics Takes Time75
Printer Driver Problems76
- Cannot Print (Port Setting Problems)76
- Cannot Print (SNMP Community Name Problems)76
- Command Line Options Not Processed76
- Retrieval of Printer Configuration Failed77
- Cannot Change Settings on the [Device Settings] Tab77
Network Connection Problems78
- Cannot Print with the Equipment (Network Connection Problems)78
- Cannot Print with SMB Print78
- Cannot Print Properly with Appletalk Print78
Client Problems79
- Checking the Client Status79
Hardware Problems80
- Print Jobs Not Output80
Chapter 4 TROUBLESHOOTING for SCANNING81
Scanning Problems82
- Cannot E-Mail My Scans82
- Cannot Find the Data Saved in the Shared Folder82
Chapter 5 TROUBLESHOOTING for E-Filing84
E-Filing Web Utility Problems84
- E-Filing Web Utility Terminates the Session84
- Numerous Sub Windows Repeatedly Appear84
- Displaying the Items in the Contents Frame Takes a Long Time84
- Error Messages85
Chapter 6 TROUBLESHOOTING for NETWORK CONNECTIONS88
Locating the Equipment in the Network88
- Cannot Locate the Equipment in the Network88
- Cannot Locate the Equipment with Local Discovery89
- Equipment Does Not Respond to Ping Command90
LDAP Search and Authentication Problems91
- Network Shutdown Occurs or Touch Panel Disabled after LDAP Search91
- LDAP Authentication Takes a Long Time91
Printing Problems (Network Related)92
- SMB Print in a Windows Operating System Environment92
- Raw TCP or LPR Print in a Windows Operating System Environment92
- IPP Print in a Windows Operating System Environment93
- Novell Print in a Netware Environment93
- Macintosh Environment94
- Unix/Linux Environment94
Network Fax (N/W-Fax) Driver Problems95
- N/W-Fax Driver Installation Error Messages95
- N/W-Fax Driver General Errors96
- Fax Transmission Cannot be Performed with a Cover Sheet97
Client Software Authentication Problems98
- Cannot Log in Using Client Software98
Chapter 7 CHECKING the EQUIPMENT STATUS with Topaccess100
Hardware Status Icons on Topaccess [Device] Tab100
Error Messages102
Error Codes104
- Error Codes on Print Jobs104
- Error Codes on Transmission and Reception105
- Error Codes on Scan Jobs107
Chapter 8 WHEN SOMETHING IS WRONG with the EQUIPMENT114
When You Think Something Is Wrong with the Equipment114
- General Operations114
- Originals and Paper115
Regular Maintenance116
Index117

Brand	Toshiba
Model	e-studio 2040c
Category	All in One Printer
Language	English

Toshiba e-studio 2040c Troubleshooting Guide

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