1.TROUBLESHOOTING FOR THE
HARDWARE
This chapter describes how to troubleshoot problems with paper, toner and other finishing processes.
This chapter also describes how to supply paper, toner and staples.
When This Screen Is Displayed .............................................................................................. 8
Messages Displayed on the Touch Panel ............................................................................ 10
Clearing a Paper Misfeed....................................................................................................... 14
Locating a paper misfeed .....................................................................................................................................14
Clearing a paper misfeed .....................................................................................................................................15
Paper misfeed in the Reversing Automatic Document Feeder (optional) (lower).................................................16
Paper misfeed in the Reversing Automatic Document Feeder (optional) (upper)................................................17
Paper misfeed in the drawer feeding portion........................................................................................................18
Paper misfeed in the Large Capacity Feeder (optional) .......................................................................................19
Paper misfeed in the Paper Feed Pedestal (optional)..........................................................................................19
Paper misfeed in the drawers...............................................................................................................................20
Paper misfeed in the drawer of the Large Capacity Feeder (optional).................................................................20
Paper misfeed in the bypass tray .........................................................................................................................21
Paper misfeed in the automatic duplexing unit.....................................................................................................21
Paper misfeed in the misfeed releasing cover .....................................................................................................22
Paper misfeed in the fuser unit.............................................................................................................................22
Paper misfeed in the Bridge Unit (optional)..........................................................................................................24
Paper misfeed in the Finisher MJ-1101 and the Hole Punch Unit MJ-6103 (both optional) .................................25
Paper misfeed in the Saddle Stitch Finisher MJ-1106 and the Hole Punch Unit MJ-6103 (both optional) ...........29
Paper misfeed in the Hanging Finisher MJ-1031 (optional) .................................................................................33
Paper misfeed in the Saddle Stitch unit (optional)................................................................................................34
Clearing paper misfeeds caused by a wrong paper size setting ..........................................................................38
Clearing a Staple Jam ............................................................................................................ 43
Staple jam in the Finisher .....................................................................................................................................43
Staple jam in the Saddle Stitch unit (MJ-1106) .....................................................................................................47
Replacing a Toner Cartridge ................................................................................................. 49
Replacing a “Near Empty” toner cartridge ............................................................................................................52
Replacing the Waste Toner Box............................................................................................ 55
Refilling With Staples............................................................................................................. 57
Refilling Finisher staples.......................................................................................................................................57
Refilling Saddle Stitch unit staples (MJ-1106) ......................................................................................................60
Cleaning the Slit Glass and Main Chargers......................................................................... 63
Cleaning the slit glass ..........................................................................................................................................63
Cleaning the main chargers .................................................................................................................................65
Cleaning the Hole Punch Dust Bin ....................................................................................... 66
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