2 Troubleshooting
56 Troubleshooting Hardware Errors
y Serviceman Calls
The Service Call error icon indicates that a call for service is needed. Contact your service
representative.
TopAccess Error Messages
Message Log
The error messages displayed in the Touch Panel Display are described in the Operator’s Man-
ual for Basic Function.
TopAccess Message Corrective Action
Front Cover Open - Please Close Cover. Close the Front Cover.
Paper Feeding Cover Open - Please Close Cover. Close the Paper Feeding Cover.
Transfer/Transport unit Open - Please Close
Cover.
Close the Transfer/Transport unit.
Large Capacity Feeder Cover Open - Please
Close Cover.
Close the Large Capacity Feeder Cover.
Drawer Open - Please Close Cover. Close the drawer.
Automatic Duplexing Unit Cover Open - Please
Close Cover.
Close the Automatic Duplexing Unit Cover.
Relay Unit Cover Open - Please Close Cover. Close the Relay Unit Cover.
Finisher Joint Cover Open - Please Close Cover. Close the Finisher Joint Cover.
Staple Door Open - Please Close Cover. Close the Staple Door.
Lower Tray Delivery Cover Open - Please Close
Cover.
Close the Lower Tray Delivery Cover.
Lower Tray Front Cover Open - Please Close
Cover.
Close the Lower Tray Front Cover.
Punch Unit Front Cover Open - Please Close
Cover.
Close the Punch Unit Front Cover.
Hole Punch Unit Open - Please Close Cover. Close the Hole Punch Unit.
Paper Jam in Auto Duplexer Unit - Please Clear
Paper Path
Refer to HELP on the Touch Panel Display to
remove jammed paper.
Paper Jam in Printer - Please Clear Paper Path Refer to HELP on the Touch Panel Display to
remove jammed paper.
Paper Ejection Jam - Please Clear Paper Path Refer to HELP on the Touch Panel Display to
remove jammed paper.
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