Toshiba E-STUDIO 4525AC - Troubleshooting for the Hardware

CONTENTS 5
CONTENTS
Preface................................................................................................................................................. 3
How to read this manual ............................................................................................................................................ 3
Chapter 1 QUESTIONS FOR EQUIPMENT
Questions for Equipment ..................................................................................................................... 12
The equipment does not work at all. ........................................................................................................................ 12
No icons or sings are displayed on the touch panel.
(The MAIN POWER lamp and the [ENERGY SAVER] button light.)............................................................................ 12
No icons or sings are displayed on the touch panel. (Only the MAIN POWER lamp lights.)................................... 12
The touch panel is dim. ............................................................................................................................................. 12
Buttons on the control panel do not work. (“Saving energy - press Energy Saver button.”
appears on the touch panel.) .................................................................................................................................... 12
Buttons on the control panel do not work. (The MAIN POWER lamp and the [ENERGY SAVER] button light.)..... 12
Buttons on the control panel do not work. (Only the MAIN POWER lamp lights.).................................................. 12
Buttons on the control panel or icons on the touch panel do not work................................................................. 12
The window “Enter Department Code” appears...................................................................................................... 12
The window “Enter the user name and Password” appears. .................................................................................. 12
A message is displayed on the touch panel.............................................................................................................. 13
The equipment is rebooted automatically............................................................................................................... 13
The original is misfed................................................................................................................................................. 13
Paper is misfed........................................................................................................................................................... 13
Two or more sheets of paper are fed together......................................................................................................... 13
Sheets are not aligned when they exit...................................................................................................................... 14
The message indicating that there is no paper does not disappear even after paper has been placed
in the drawer. ............................................................................................................................................................. 14
How to confirm and change the IP address of the equipment................................................................................ 14
The equipment does not recognize the inserted USB storage device. ................................................................... 14
How to check the toner remaining in the toner cartridge ....................................................................................... 15
The original misfeed symbol does not disappear even after the original misfeeding in the Reversing Automatic
Document Feeder or the Dual Scan Document Feeder has been cleared. ............................................................. 15
Some functions cannot be used even though they are written in the Operator’s Manuals................................... 15
The motion sensor does not respond....................................................................................................................... 15
The equipment does not shift into the energy saving mode when the motion sensor is enabled........................ 16
Chapter 2 QUESTIONS FOR COPYING
Questions for Copying ......................................................................................................................... 18
How to copy originals in different sizes in one go.................................................................................................... 18
How to copy an A5 original with the Reversing Automatic Document Feeder
or the Dual Scan Document Feeder .......................................................................................................................... 18
Black streaks appear on the copied image............................................................................................................... 18
Copying functions cannot be set............................................................................................................................... 18
Copying stops during scanning of the originals. “The number of originals exceeds the limits. Will you print out
stored originals?” is displayed. ................................................................................................................................. 18
Copying stops during scanning of the originals. “Not enough Work Space to store originals. Will you print out
stored originals?” is displayed. ................................................................................................................................. 19
A copied image is too light. ....................................................................................................................................... 19
A copied image is too dark. ....................................................................................................................................... 19
A copied image has stains. ........................................................................................................................................ 20
A copied image is skewed.......................................................................................................................................... 21
A copied image is partially missing........................................................................................................................... 21
A copied image is blurred. ......................................................................................................................................... 21
A copied image has unevenness in the horizontal direction................................................................................... 21
A copied image has black streaks in the horizontal direction................................................................................. 22
A copied image has white streaks or color streaks in the horizontal direction...................................................... 22
The area around a black solid image on the back side is slightly stained when duplex copying
using the bypass tray is performed........................................................................................................................... 22
A color original is copied in black-and-white even if [Auto Color] is selected for the color mode. ....................... 22