CONTENTS 3
CONTENTS
Preface....................................................................................................................................... 1
Chapter 1 TROUBLESHOOTING FOR THE HARDWARE
When This Screen Is Displayed .............................................................................................. 8
Messages Displayed on the Touch Panel ............................................................................ 10
Clearing a Paper Misfeed....................................................................................................... 14
Locating a paper misfeed .................................................................................................... 14
Clearing a paper misfeed .................................................................................................... 15
Paper misfeed in the Reversing Automatic Document Feeder (optional) (lower)................ 16
Paper misfeed in the Reversing Automatic Document Feeder (optional) (upper) ............... 17
Paper misfeed in the drawer feeding portion....................................................................... 18
Paper misfeed in the Large Capacity Feeder (optional) ...................................................... 19
Paper misfeed in the Paper Feed Pedestal (optional)......................................................... 19
Paper misfeed in the drawers.............................................................................................. 20
Paper misfeed in the drawer of the Large Capacity Feeder (optional) ................................ 20
Paper misfeed in the bypass tray ........................................................................................ 21
Paper misfeed in the automatic duplexing unit.................................................................... 21
Paper misfeed in the misfeed releasing cover..................................................................... 22
Paper misfeed in the fuser unit............................................................................................ 22
Paper misfeed in the Bridge Unit (optional)......................................................................... 24
Paper misfeed in the Finisher MJ-1101 and the Hole Punch Unit MJ-6103 (both optional) 25
Paper misfeed in the Saddle Stitch Finisher MJ-1106 and the Hole Punch Unit MJ-6103 (both
optional) .............................................................................................................................. 29
Paper misfeed in the Hanging Finisher MJ-1031 (optional) ............................................... 33
Paper misfeed in the Saddle Stitch unit (optional)............................................................... 34
Clearing paper misfeeds caused by a wrong paper size setting ......................................... 38
Clearing a Staple Jam ............................................................................................................ 43
Staple jam in the Finisher .................................................................................................... 43
Staple jam in the Saddle Stitch unit (MJ-1106) ................................................................... 47
Replacing a Toner Cartridge ................................................................................................. 49
Replacing a “Near Empty” toner cartridge ........................................................................... 52
Replacing the Waste Toner Box............................................................................................ 55
Refilling With Staples............................................................................................................. 57
Refilling Finisher staples......................................................................................................57
Refilling Saddle Stitch unit staples (MJ-1106)..................................................................... 60
Cleaning the Slit Glass and Main Chargers ......................................................................... 63
Cleaning the slit glass.......................................................................................................... 63
Cleaning the main chargers................................................................................................. 65
Cleaning the Hole Punch Dust Bin ....................................................................................... 66
Chapter 2 TROUBLESHOOTING FOR COPYING
Copying Problems.................................................................................................................. 68
Chapter 3 TROUBLESHOOTING FOR PRINTING
Print Job Problems................................................................................................................. 72
Clearing print job errors .......................................................................................................72
Cannot remember the document password for a Private Print job...................................... 73
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