1.TROUBLESHOOTING FOR THE HARDWARE
16 Messages Displayed on the Touch Panel
Toner near Empty (***) Toner is running out. “***”
indicates the color.
(The colors are shown in
abbreviations when two or
more toners are running out: Y:
yellow, M: magenta, C: cyan,
and K: black)
Some toner is still left in the toner cartridge
while this message is displayed. You do not
have to replace the toner cartridge yet.
Check the color of the toner on the touch
panel and prepare the toner cartridge.
(About another 2000 copies can be made after
this message appears. Depending on the
conditions of copying, this message may not
appear even when the toner cartridge is near
empty.)
Replace the toner cartridge after the toner
has completely run out. [Install new ***
toner cartridge] is displayed at that time.
If you want to replace the toner cartridge
though some toner is still left, follow the
procedure below:
P.58 “Replacing a “Near Empty” toner
cartridge”
Black and white print is available while the
other colors has run out. Neither color nor
black and white print can be done when the
black toner has run out.
Confirm waste toner box is
attached and close waste toner
box cover
The waste toner box is not
securely attached or the waste
toner box cover is open.
Confirm the waste toner box is securely
mounted and close the waste toner box
cover.
Dispose of used toner The waste toner box is full. Replace the waste toner box following the
guidance displayed on the touch panel.
P.62 “Replacing the Waste Toner Box”
Please empty hole punch waste The Hole Punch Unit dust bin is
full.
Remove the paper punchings.
P.69 “Cleaning the Hole Punch Dust Bin”
Fax line1 (or line2) is out of
order.
The 1st (or 2nd) line for the fax
unit is not working.
Contact your service representative.
Fax line1 (or line2) is not
installed.
The 1st (or 2nd) line for the fax
unit is not installed.
Contact your service representative.
This original is copy protected An attempt is made to copy a
prohibited original.
This original cannot be copied.
DEPARTMENT Quota exceeded.
Contact the Administrator.
The copying, printing or
scanning quota to the
department has reached “0”.
For details of setting the quota, ask your
administrator.
Not enough Work Space to store
originals
Will you print out stored
originals?
Internal memory available ran
out while scanning.
To print out the data for the originals stored
(scanned) until the message appeared, press
[Yes] on the touch panel. To delete the stored
data, press [No].
USER Quota exceeded.
Contact the Administrator.
The copying, printing or
scanning quota to the user has
reached “0”.
For details of setting the quota, ask your
administrator.
USER and DEPARTMENT Quota
exceeded.
Contact the Administrator.
The copying, printing or
scanning quota to the user and
department has reached “0”.
For details of setting the quota, ask your
administrator.
Message Problem Description Corrective Action
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