The provided manual describes the Touchstone 2800/3900 SRV PRO 360-Degree Swivel TV Lift, a mechanism designed to raise, lower, and rotate a flat panel television. This device is available in two models: the 32820-2800 360-Degree Swivel TV Lift and the 33920-3900 360-Degree Swivel TV Lift.
Function Description:
The primary function of the Touchstone 2800/3900 SRV PRO 360-Degree Swivel TV Lift is to provide dynamic positioning for a flat panel TV. It allows the television to be raised and lowered, and critically, to rotate up to 360 degrees. This 360-degree swivel capability optimizes viewing placement, making it suitable for various room layouts or multi-directional viewing needs. The lift operates smoothly and quietly, driven by a 24v motor.
Important Technical Specifications:
- Models: 32820 (2800 SRV PRO) and 33920 (3900 SRV PRO).
- Motor: 24v motor for smooth, quiet, and reliable operation.
- Lift Cycle Time: Approximately 30 seconds for a full raise or lower cycle.
- Weight Capacity: Both models (32820-2800 and 33920-3900) have a maximum lifting capacity of 175 lbs.
- Mounting System: 3-way adjustable mounting system, compatible with most flat panel TVs.
- VESA Compliance: TV must have a VESA compliant mounting pattern.
- Stroke (32820-2800): 28 inches, suitable for TVs up to 28 inches tall (without stand).
- Stroke (33920-3900): 39 inches, suitable for TVs up to 39 inches tall (without stand). An extension block is available separately for TVs over 33 3/4 inches high for this model.
- Minimum Cabinet TV Cavity Dimensions (32820-2800):
- Height: 28 inches (or higher depending on TV height).
- Depth: At least 8 inches (more depending on depth of TV).
- Width: TV width + 1 inch.
- Minimum Cabinet TV Cavity Dimensions (33920-3900):
- Height: 32 1/4 inches (or higher depending on TV height).
- Depth: At least 8 inches (more depending on depth of TV).
- Width: TV width + 1 inch.
- Power Input: 110V-240V, 50/60Hz.
- Power Output: 24V, 3.25A.
- Duty Cycle: 2 minutes ON / 18 minutes OFF.
- Construction: Durable steel.
Usage Features:
- Control Options: The lift can be controlled via a wired handset control, a wireless RF remote control, or an infrared (IR) remote control (with an IR sensor).
- Wired Handset Control: Features UP, DOWN, and MEMORY buttons. The display shows the lift height in inches. UP and DOWN buttons require continuous pressing and holding for operation. There is no memory function for the 2800/3900 SRV PRO 360-Degree Swivel TV Lift.
- Wireless RF Remote Control: Features UP and DOWN buttons that require continuous pressing and holding. The STOP button is disabled for this model.
- Wireless IR Control: Operates via an IR sensor that needs to be plugged into the control box and placed with a direct line of sight to the IR remote. Features UP and DOWN buttons that require continuous pressing and holding. The STOP button is not used.
- Safety Sensor: A crucial safety feature. When the TV is not in the "home" position (i.e., rotated), a safety sensor light will turn red, and the lift will not move up or down via remote control until the TV is rotated back into the home position. If the TV moves up or down and the sensor is not in the home position, the lift will stop. The remote control buttons must be held for the lift to operate, adding an extra layer of safety.
- Quick Connect Installation: Universal quick connect installation is designed to take minutes, with a hardware kit including common bolts for TV mounting.
- Lid Mount: Includes a flat top lid mount for connected lids and a roller system for hinged lids (add-on accessory). An adjustable C-bracket is provided for mounting cabinet lids.
- TV Mounting: The lift includes TV mounting brackets and a screw pack with assorted sizes of mounting screws and washers. Users are advised to consult their TV manufacturer for appropriate screw sizes.
- Installation: The lift is fastened to the cabinet using 8 mounting points (4 on the back and 4 on the floor). The TV Lift plate can be removed for easier installation.
Maintenance Features:
- Modular Design: All components are designed to be easily replaced in minutes, simplifying potential repairs or upgrades.
- Troubleshooting: The manual provides a detailed troubleshooting guide for common error codes displayed on the wired handset control (E01, E07, E08, E09, HOT, E10). These codes indicate issues such as loose connections, motor signal loss, overload, incorrect power voltage, control box overheating, or incorrect handset connection.
- Lift Reset: The lift can be reset by pressing and holding the DOWN button on the wired handset control for 5 seconds until "rES" appears, then continuing to hold until the lift lowers to its lowest height and slightly raises.
- Safety Sensor Importance: The manual emphasizes that the safety sensor cable must be connected to the Swivel Sensor port on the control box at all times. Operating the lift without the sensor or with the TV not in the home position can cause damage to the lift, TV, or cabinet.
- Warranty: The product comes with a Five (5) year worry-free warranty covering defects in material and workmanship for all parts, motorized components, electronics, and metal from the date of purchase. The warranty does not cover damage from misuse, neglect, power surges, unauthorized modifications, or failure to follow instructions.
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