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• Power cycle the modem and the TP-LINK router.
1 ) Power off your modem and TP-LINK router, leave them off for 1 minute.
2 ) Power on your modem first, wait about 2 minutes until it get a solid cable or
Internet light.
3 ) Power back TP-LINK router.
4 ) Wait another 1 or 2 minutes and check the Internet access.
• Reset the router to factory default settings and reconfigure the router with the help
of Quick Setup.
• Please refer to Upgrade the Firmware to upgrade the firmware of the router.
• Check the TCP/IP settings on the particular device if all other devices can get Internet
from the router.
As the follow picture shows, if the IP Address is 0.0.0.0, please try the methods below
and try again:
• Make sure the physical connection between the router and the modem is proper
• Clone the MAC address of your computer.
1 ) Visit http://tplinkwifi.net, and log in with the username and password you set
for the router.
2 ) Go to Advanced > Network > Internet and focus on the MAC Clone section.
3 ) Choose an option to your need (Enter the MAC address if Use Custom MAC
Address is selected), and click Save.
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