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• Use another web browser or computer and log in again.
• Reset the router to factory default settings: With the router powered on, press and
hold the WPS/RESET button on the rear panel of the router until the Power LED
starts flashing.
Note: You’ll need to reconfigure the router to surf the Internet once the router is reset.
Open a web browser and log in again. If login fails, please contact the technical
support.
T4. What can I do if I cannot access the Internet?
1. Verify that your SIM card is an LTE, WCDMA or GSM card.
2. Verify that your SIM card is in your ISP’s service area.
3. Verify that your SIM card has sufficient credit.
4. Check the LAN connection:
Open a web browser and enter http://tplinkmodem.net or http://192.168.1.1 in the
address bar. If the login page does not appear, refer to T3 and then try again.
5. Check your ISP parameters:
1 ) Open a web browser and log in to the web management page.
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