What to do if I forgot my TP-Link TD-W9960 Wireless Router password?
If you've forgotten your TP-Link Wireless Router password, and you use a TP-Link ID to log in, click Forgot password on the login page and follow the instructions to reset it. Alternatively, reset the router, and then visit http://tplinkmodem.net to create a new login password.
What to do if I cannot connect to TP-Link Wireless Router?
If you cannot find or connect to your TP-Link Wireless Router's network, ensure the wireless function is enabled on your device. Verify the wireless adapter driver is installed and enabled. Check the router's LED indicators. Ensure your device is within the router's range; move closer if needed. Confirm your Wireless Name (SSID) is not hidden. If you have a Network Security Key Mismatch, check the wireless password on your modem router. If the wireless signal strength is weak, move the router closer. Change the wireless Channel to 1, 6, or 11 to reduce interference. Re-install or update the driver for your wireless adapter.
What to do if I cannot log in to TP-Link TD-W9960 web page?
If you cannot log in to your TP-Link Wireless Router's web management page, and your computer is set to a static IP address, change the settings to obtain an IP address automatically. Make sure that http://tplinkmodem.net or http://192.168.1.1 is correctly entered in the web browser. Ensure the default access information you input is correct. Check your computer’s settings. Try using a different web browser or computer. Reset the modem router to factory default settings.
How to reset TP-Link TD-W9960 Wireless Router?
To restore your TP-Link Wireless Router’s configuration to its factory default settings, press and hold down the RESET button on the side panel of the modem router for approximately 2 seconds until the LED flashes quickly, then release the button.
What to do if my TP-Link TD-W9960 cannot access the internet?
If your TP-Link Wireless Router cannot access the internet, ensure all connections are secure, including telephone lines, Ethernet cables, and power adapters. Consult your ISP to verify the VPI/VCI, Connection Type, account username, and password are correct. If there are any mistakes, correct the settings and try again. Restore your modem router to its factory default settings and reconfigure your modem router by following the instructions in Use Quick Setup Wizard.
General| Ethernet WAN | Yes |
|---|---|
| SIM card slot | No |
| WAN connection type | RJ-45 |
| Wi-Fi band | Single-band (2.4 GHz) |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Top Wi-Fi standard | Wi-Fi 4 (802.11n) |
| WLAN data transfer rate (max) | 300 Mbit/s |
| Cabling technology | 10/100Base-T(X) |
| Networking standards | IEEE 802.3u |
| Ethernet LAN data rates | 10, 100 Mbit/s |
| Ethernet LAN interface type | Fast Ethernet |
| RJ-11 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 4 |
| Output current | 0.6 A |
| Output voltage | 9 V |
| Power source type | DC |
| Product type | Tabletop router |
| Product color | White |
| LED indicators | LAN, Status, WLAN |
| Antennas quantity | 2 |
| Antenna gain level (max) | 5 dBi |
| Security algorithms | 64-bit WEP, 128-bit WEP, WPA, WPA-PSK, WPA2 |
| Certification | CE, RoHS |
| Supported network protocols | IPv4, IPv6 |
| Cables included | LAN (RJ-45), Phone (RJ-11) |
| Windows operating systems supported | Windows 10, Windows 2000, Windows 7, Windows 8, Windows 8.1, Windows 98SE, Windows NT, Windows XP Home, Windows XP Professional |
| Storage temperature (T-T) | -40 - 70 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage relative humidity (H-H) | 5 - 90 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Package depth | 232 mm |
| Package width | 285 mm |
| Package height | 70 mm |
| Package weight | 490 g |
| Harmonized System (HS) code | 85176990 |
Weight and Dimensions| Depth | 125.7 mm |
|---|---|
| Width | 181.6 mm |
| Height | 36.2 mm |
Explains symbols, formatting, and text conventions used throughout the guide.
Provides links to support, downloads, and forums for additional product information.
Introduces the modem router as a combined wired/wireless device with DSL and WAN capabilities.
Explains the meaning of different LED colors and their status indications.
Describes the function of each port and the purpose of the antennas.
Provides guidance on optimal placement for best Wi-Fi performance and security.
Details steps for DSL, wired, wireless (SSID/Password), and WPS connections.
Guides users on how to access the router's interface via a web browser.
Explains how to use the automated wizard for fast internet connection setup.
Details the manual steps to configure internet connection settings based on ISP information.
Describes how to use the router's diagnostic tool to verify internet connection status.
Guides users on configuring IPv6 connection parameters if supported by their ISP.
Instructions on using the device as a wireless router, connecting to an existing modem or network jack.
Steps to create a TP-Link ID for accessing cloud services and remote management.
How to modify the email address and password associated with a TP-Link ID.
Explains how an admin can add or remove user TP-Link IDs for router management.
Instructions on using the mobile app for router management on the go.
Details how to enable and configure the IPTV service on the modem router.
Steps to set up a separate Wi-Fi network for guests, enhancing security and privacy.
Options to control guest access to other devices or the local network.
Guides on setting up website restrictions and time limits for specific devices.
Steps to set upstream and downstream bandwidth limits for the network.
How to create specific rules for bandwidth allocation based on IP or port.
Explains how to configure firewall and prevent Denial of Service attacks.
How to block specific services or internet access for certain users.
Methods to block or allow specific devices access to the network using Blacklist/Whitelist.
Secures the network by binding device IP addresses to their MAC addresses to prevent spoofing.
Explains Application Layer Gateway (ALG) for protocol traversal and NAT.
How to expose local services like websites or FTP to the internet.
Dynamically opens external ports based on connection to a triggering port for applications.
Configures a device as a DMZ host for unlimited bidirectional communication.
Enables Universal Plug and Play for seamless online gaming and other applications.
Guides on configuring a secure VPN connection between local and remote networks.
Configuration of local area network settings, including IP address and DHCP server.
Configuration for IPv6 addressing types, including RADVD and DHCPv6 server.
Customization of wireless network name, password, security, and advanced parameters.
Configure DDNS to access the router remotely using a domain name.
Dividing devices into groups and isolating communication between them.
Manually defining paths for network traffic to reach specific hosts or networks.
Configuring tunneling mechanisms like 6to4 or 6rd for IPv6 access.
Configuring the router's internal clock and time zone settings.
Instructions for updating the router's firmware online or locally for new features and fixes.
How to back up current settings or restore from a backup file, including factory reset.
Procedures for changing the login password for the router's web management page.
Enabling secure management of the router from within the local network via HTTPS.
Allowing management of the router from the internet over HTTP or HTTPS.
Viewing, saving, and analyzing system logs for troubleshooting and diagnostics.
Configuration for TR-069/CWMP protocol for remote device management by ACS.
Configuring SNMP agent for network monitoring and management.
Steps to restore the modem router to its original factory default settings.
Solutions for resetting forgotten web management or wireless passwords.
Troubleshooting steps for issues preventing access to the router's management interface.
Steps to diagnose and resolve problems with internet connectivity.
How to change the router's MAC address for ISP-bound internet access.
Guides on configuring computer network settings to obtain IP addresses automatically.
Solutions for finding, connecting to, or authentication problems with wireless networks.
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