15
Technical Support
For more troubleshooting help, go to:
www.tp-link.com/support/faq.asp
To download the latest Firmware, Driver, Utility and User Guide, go to:
www.tp-link.com/support/download.asp
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 26504400
E-mail: support@tp-link.com
Service time: 24hrs, 7days a week
Singapore
Australia & New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: support@tp-link.com.au
Service time: 24hrs, 7days a week
Tel: +65 62840493
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7days a week
UK
Tel: +44 (0) 845 147 0017
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7days a week
USA/Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com
Service time: 24hrs, 7days a week
Switzerland
Tel: +41 (0)848 800998 (German
service)
E-mail: support.ch@tp-link.com
Fee: 4-8 Rp/min, depending on
rate of different time
Service Time: Monday to Friday
9:00 AM to 6:00 PM. GMT+1 or
GMT+2 (Daylight Saving Time)
Malaysia
Tel: 1300 88 875465 (1300 88TPLINK)
Email: support.my@tp-link.com
Serv
iceTime: 24 hours a day, 7 days a
week
Turkey
Tel: 444 19 25（Turkish Service）
E-mail: support.tr@tp-link.com
Service time: 9:00 AM to 6:00 PM,
7days a week
Germany / Austria
Tel: +49 1805 875465 (German Service)
/ +49 1805 TPLINK
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German
fixed phone network and up to 0.42
EUR/min from mobile phone
Service time: Monday to Friday 9:00 AM
to 6:00 PM.GMT+ 1 or GMT+ 2
(Daylight Saving Time in Germany)
*Except bank holidays in Hesse
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