61
Trouble-shooting
Many problems have a simple cause and a
correspondingly simple solution. The following section
describes a few difficulties you may encounter, and the
measures you need to take to cure them.
If you find it impossible to solve a problem with the help
of these notes please disconnect the unit from the mains
and ask your authorised
specialist dealer for
advice.
Problem: Loud humming noise from the
loudspeakers.
Cause:
Poor contact between the Cinch plugs and
sockets, or a faulty Cinch cable.
Remedy:
Please check all connections and cables
thoroughly.
Problem: No sound, or distorted sound.
Cause:
Incorrect audio connection to amplifier or
TV set.
Remedy:
Check connections against wiring diagram;
push all connectors in firmly. Select a
different listening source when checking the
amplifier.
Problem: No sound from center, or center sound
signal too quiet.
Cause:
Center speaker not connected, but
activated in 'Speaker Setup'.
Remedy:
Connect center loudspeaker, or disable
center speaker in 'Speaker Setup'.
Problem: No sound from individual loudspeaker.
Cause 1: Loudspeaker not activated in 'Speaker
Setup'.
Remedy: Call up 'Speaker Setup' and enter the type
of loudspeaker connected.
Cause 2:
Loudspeaker cable not connected correctly,
or short-circuit in speaker cable.
Remedy:
Check connection and speaker cable,
correct if necessary.
Cause 3:
Decoder not set to surround mode.
Remedy: Call up 'Main Menu' and set to
'SURROUND' or one of the sound fields.
Cause 4:
Programme contains no information on the
auxiliary channels (e. g. stereo material).
Remedy: If you wish, call up the 'Main Menu' and
select a sound field.
Cause 5:
The level for the channel affected is set too
low.
Remedy: Call up 'Speaker Balance Setup' and raise
the level.
Problem: No bass, or inadequate bass.
Cause 1:
No subwoofer connected, but activated in
'Speaker Setup'.
Remedy:
Connect subwoofer, or disable subwoofer in
'Speaker Setup'.
Cause 2:
Size of loudspeakers entered incorrectly in
'Speaker Setup'.
Remedy: Call up 'Speaker Setup' and check that
settings match the loudspeakers in your
system; correct if necessary.
Problem: 'Main Menu' not displayed on the
television screen.
Cause: Screen display of 'Main Menu' switched off
in 'Device Setup'.
Remedy: Call up 'Device Setup' and switch on 'On-
screen Menu'.
Problem: Neither on-screen menu nor other
external programmes appear on the TV
screen. TV only shows those stations
which are received via its own aerial.
Cause :
Video lead not connected properly.
Remedy:
Push in all connectors firmly.
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