26
TROUBLESHOOTING
Although rare, you may see an error or warning message display on your control panel. Please refer to the following chart for
a list of error messages and how to resolve them:
CODE ERROR SOLUTION
LEr
Low temperature This will occur when the temperature of the grill falls below 120°F
(49°C) for 10 minutes, causing the grill to go into the shut-down cycle.
To fix, remove any pellets from the firepot. Turn the controller o
and then on again and restart your grill. If the problem persists,
call customer service.
HEr
High temperature This error will occur when the temperature in the grill reaches
temperatures above 550°F (288°C) for more than 45 seconds. Let the
grill cool, then turn o the grill. Clear out any remaining pellets from
the firepot and restart your grill. If the problem persists, call customer
service.
Er1
Temperature sensor loose Check to make sure your temperature sensor is correctly plugged into
the controller.
Er2
Temperature sensor bad Your temperature sensor is faulty and needs to be replaced.
QUESTION ANSWER
How do I
remove the
auger if it
jams?
First, you must let the grill cool completely to prevent a fire. Remove any covers necessary to access the
auger drive motor. Remove the pin connecting the auger drive motor shaf to the auger shaf and the screw
retaining the auger bushing into the auger tube. With a small pipe wrench or locking pliers on the auger
shaf, turn the auger counterclockwise. It will turn hard until it breaks free; then the auger will turn freely.
Remove the auger and clean all pellets, ash, or foreign objects from the auger, auger tube, and firepot. (See
instructions for proper handling and disposal of ash on page 23.) Sand the outside surfaces of the auger
with medium grit sandpaper. Check the inside of the auger tube and sand it if needed. Vacuum the sanding
grit out of the auger tube and firepot when finished. Check that the auger rotates freely. Reattach the auger
shaf to the auger drive motor shaf.
How do
I protect
my paint
finish?
Use a protective cover on the grill to protect your paint finish. A Traeger® Grill Cover is highly recommended.
Covers are available from your Traeger dealer, or log onto our website, traegergrills.com.
Every 90 days, thoroughly clean the outside of your grill with Traeger All Natural Cleaner.
Is it ok to
use my grill
in the rain
(and snow)?
Your grill can be used in a light rain or light snow; but it is an electrical appliance, so take extra precautions
to be sure that the power cord and any extension cord are properly joined and the junction of the power cord
and the extension cord is positioned so that it is clear of any standing water and snow.
Where can
I get a new
part for my
grill?
Contact Traeger's Customer Service to place an order. Many parts are available on our website at
traegergrills.com. Be prepared with your grill’s model and serial number (located on the label inside
the hopper lid) to accurately identify the necessary part for your specific model.
FREQUENTLY ASKED QUESTIONS (CONTINUED)
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