How to troubleshoot Trane Tracker Version 12 Air Conditioner Tracker controller not communicating by EIA-232 port?
If the Tracker controller does not communicate via the EIA-232 port, verify that the cable is connected to the PC direct connect port. Ensure the correct cable is used and that the PC workstation uses Tracker controller software. Check for activity on the PC RX LED.
How to unlock a locked up Tracker processor on a Trane Tracker Version 12?
If the Tracker processor is locked up, try the following: * Cycle power to the Tracker main module by removing it from the termination module. * If the processor remains locked, reboot from the display module or PC software (if communication is possible). * As a last resort, push the reset button (S1) on the main module.
What to do if Trane Tracker Version 12 Air Conditioner Tracker controller is annunciating an alarm?
If the Tracker controller is annunciating an alarm, push the alarm button on the display module at the Tracker controller user interface home screen to acknowledge the alarm, and then take the proper corrective action.
Why is the display module not illuminated on my Trane Tracker Version 12?
If your Trane Air Conditioner display module is not illuminated, first, press anywhere on the touch screen surface to turn the back light on. If it still doesn't work, confirm that the controller has 24 Vac power.
How to fix Trane Tracker Version 12 Air Conditioner Ethernet link not detected?
If the Ethernet link is not detected on your Trane Air Conditioner (the left LED is off on the Ethernet board), make sure you're using the correct type of cable. Use a patch cable for network communication and a crossover cable when connecting to an Ethernet card on a laptop.
What to do if Trane Air Conditioner display module does not respond to touch?
If your Trane Air Conditioner display module is not responding to touch, first confirm that the controller has 24 Vac power. If the display module powers up with the back light on but still doesn't respond correctly, start the touch-screen calibration procedure from the display module.
How to adjust touch-screen back light and contrast on Trane Tracker Version 12?
If the touch-screen back light and contrast are out of adjustment on your Trane Air Conditioner, perform the adjust brightness and contrast procedure from the display module.
How to fix Trane Tracker Version 12 Tracker controller not communicating by modem?
If the Tracker controller does not communicate by modem, verify that the telephone cable is connected to the PC modem port. Make sure the phone line is analog, not digital. Then, perform the modem self-test procedure from the display module.
What to do if Trane Tracker Version 12 Air Conditioner touch screen beeps but does not progress?
If the touch screen beeps when touched but does not progress to the next screen, perform the procedures for calibrating the touch screen as described in the Tracker Building Automation System Controller Operations guide.
Why does my Trane Air Conditioner Tracker controller display the wrong date?
If the Tracker controller displays the wrong date, check if the electrical power has been off for more than a week (the actual time depends on the storage temperature). Also, verify that jumper pin J1 on the main module is in place.
General| Brand | Trane |
|---|---|
| Model | Tracker Version 12 |
| Category | Air Conditioner |
| Language | English |
Describes the three main components: termination, main, and display modules.
Details the housing, termination board, and cable access of the termination module.
Explains the main module's housing, logic board, and Ethernet board functionality.
Covers the display module's housing, LCD touch screen, and alarm LED.
Explains how model numbers identify controller information and defines each digit.
Lists detailed technical specifications for the Tracker controller, including power, environment, and dimensions.
Details the maximum number and types of Unit Control Modules (UCMs) for Tracker models 12 and 24.
Outlines the maximum number and types of Unit Control Modules (UCMs) for the Tracker model WSHP.
Provides essential pre-installation steps including shipment verification, damage inspection, and storage.
Guides selection of a suitable, secure, and accessible indoor location for the controller.
Ensures the chosen location meets the controller's environmental and operational specifications.
Confirms adequate space for the controller and necessary ventilation, cable, and service access.
Ensures the controller is mounted at a height and location that allows optimal touch screen viewing.
Provides instructions for physically attaching the termination module to a wall or conduit box.
Details the process for installing electrical conduit for wire entry into the termination module.
Explains how to connect the 24 Vac power supply to the termination board terminals.
Covers wiring specifications and procedures for optional inputs and outputs like alarm relay and sensors.
Provides steps for wiring the alarm relay output to the termination board.
Details the procedure for wiring a priority shutdown device input to the termination board.
Explains how to wire the utility pulse meter input to the termination board.
Provides instructions for wiring the thermistor input for outdoor air temperature sensing.
Covers wiring Unit Control Modules (UCMs) to the Tracker termination board via the Comm5 link.
Explains the correct placement of 105 Ω termination resistors for Comm5 communication links.
Details the procedure for attaching the main module to the termination module.
Provides instructions for attaching the display module to the main module.
Instructs to verify that the PC meets minimum software and hardware requirements.
Explains how to establish an EIA-232 direct connection using an RJ-12 cable and adapter.
Details how to connect the controller to a PC workstation using an RJ-11 cable and modem.
Guides on establishing an Ethernet LAN connection, including methods over existing LAN, through a hub, or direct.
Introduces troubleshooting tools like LEDs, service pin buttons, and jumpers.
Describes the function and status of various LEDs on the controller for troubleshooting.
Explains the purpose of service pin buttons (reset, Neuron ID) and the factory-use jumper.
Lists common symptoms and provides corresponding actions to resolve Tracker system problems.
Provides methods for cleaning the controller's touch screen using cloths or compressed air.
Outlines the step-by-step procedure to calibrate the touch screen for accurate input.
Lists essential supplies required for all Tracker installations.
Lists supplies that may be necessary depending on the specific Tracker installation.
Provides a table to record UCM names, locations, and 12-digit identifiers for setup.
A checklist to verify correct wiring of circuits connected to the termination board.
The official statement declaring the product's compliance with relevant standards and directives.
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