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Trane Tracker Version 12 - User Manual

Trane Tracker Version 12
88 pages
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®
BMTK-SVN01D-EN
Hardware Installation
Tracker
Version 12
Building Automation System

Table of Contents

Questions and Answers

  • M
    Matthew RobinsonAug 20, 2025
    What to do if the alarm LED on Trane Air Conditioner display is flashing red?
    • J
      Jay SmithAug 20, 2025
      If the alarm LED on your Trane Air Conditioner display is flashing red, push the alarm button on the display module at the Tracker controller user interface home screen to acknowledge the alarm. Then, take the appropriate corrective action.
  • J
    Jerry MartinAug 22, 2025
    How to unlock a locked up Tracker processor on a Trane Tracker Version 12?
    • K
      Katrina SanchezAug 22, 2025
      If the Tracker processor is locked up, try the following: * Cycle power to the Tracker main module by removing it from the termination module. * If the processor remains locked, reboot from the display module or PC software (if communication is possible). * As a last resort, push the reset button (S1) on the main module.
  • J
    Jessica ArellanoAug 25, 2025
    What to do if Trane Tracker Version 12 Air Conditioner Tracker controller is annunciating an alarm?
    • O
      ochaseAug 25, 2025
      If the Tracker controller is annunciating an alarm, push the alarm button on the display module at the Tracker controller user interface home screen to acknowledge the alarm, and then take the proper corrective action.
  • M
    Michelle WilsonAug 26, 2025
    Why is the display module not illuminated on my Trane Tracker Version 12?
    • P
      Patricia DuranAug 26, 2025
      If your Trane Air Conditioner display module is not illuminated, first, press anywhere on the touch screen surface to turn the back light on. If it still doesn't work, confirm that the controller has 24 Vac power.
  • M
    Michael JohnsonAug 27, 2025
    How to fix Trane Tracker Version 12 Air Conditioner Ethernet link not detected?
    • R
      Randy MillerAug 28, 2025
      If the Ethernet link is not detected on your Trane Air Conditioner (the left LED is off on the Ethernet board), make sure you're using the correct type of cable. Use a patch cable for network communication and a crossover cable when connecting to an Ethernet card on a laptop.
  • S
    Sharon ReidAug 29, 2025
    What to do if Trane Air Conditioner display module does not respond to touch?
    • J
      joneskristieAug 29, 2025
      If your Trane Air Conditioner display module is not responding to touch, first confirm that the controller has 24 Vac power. If the display module powers up with the back light on but still doesn't respond correctly, start the touch-screen calibration procedure from the display module.
  • C
    Christopher RodriguezAug 31, 2025
    Why won't the Trane Tracker Version 12 Tracker controller communicate with its UCMs?
    • R
      Rhonda RichardsAug 31, 2025
      If the Tracker controller will not communicate with its UCMs, check for wiring issues such as shorts or opens caused by damaged wires during installation. Also, look for shorts between conductors due to nicks in the insulation. Check for strong EMI/RFI interference or AC power disturbances from nearby equipment.
  • H
    Heidi JacksonSep 2, 2025
    What to do if Trane Tracker Version 12 Air Conditioner Tracker I/O status is wrong?
    • T
      Teresa BurtonSep 2, 2025
      If the Tracker I/O status is wrong, check the electrical connection using the post-installation checklist. Also, verify the I/O status on the home display of the display module and display the Tracker I/O status self-test from the display module.
  • M
    matthewjacksonSep 4, 2025
    Why is the Trane Tracker Version 12 Tracker alarm output not working?
    • O
      owenjenniferSep 4, 2025
      If the Tracker alarm output is not working as expected, confirm the proper wiring of the alarm relay output, referring to the post-installation checklist for details. Additionally, initiate the BOP self-test from the display module.
  • M
    Monica DanielSep 6, 2025
    Why does my Trane Air Conditioner Tracker controller display the wrong date?
    • M
      Melissa StanleySep 6, 2025
      If the Tracker controller displays the wrong date, check if the electrical power has been off for more than a week (the actual time depends on the storage temperature). Also, verify that jumper pin J1 on the main module is in place.

Summary

Chapter 1 Overview

Controller components

Describes the three main components: termination, main, and display modules.

Termination module

Details the housing, termination board, and cable access of the termination module.

Main module

Explains the main module's housing, logic board, and Ethernet board functionality.

Display module

Covers the display module's housing, LCD touch screen, and alarm LED.

Model numbers

Explains how model numbers identify controller information and defines each digit.

Tracker controller specifications

Lists detailed technical specifications for the Tracker controller, including power, environment, and dimensions.

UCM capacities for models 12 and 24

Details the maximum number and types of Unit Control Modules (UCMs) for Tracker models 12 and 24.

UCM capacities for model WSHP

Outlines the maximum number and types of Unit Control Modules (UCMs) for the Tracker model WSHP.

Before installation

Provides essential pre-installation steps including shipment verification, damage inspection, and storage.

Chapter 2 Termination module mounting

Select a location for the controller

Guides selection of a suitable, secure, and accessible indoor location for the controller.

Verify location conformance to specifications

Ensures the chosen location meets the controller's environmental and operational specifications.

Verify location conformance to dimensions and clearances

Confirms adequate space for the controller and necessary ventilation, cable, and service access.

Verify location conformance to optimal viewing angles

Ensures the controller is mounted at a height and location that allows optimal touch screen viewing.

Mount the termination module

Provides instructions for physically attaching the termination module to a wall or conduit box.

Installing electrical conduit

Details the process for installing electrical conduit for wire entry into the termination module.

Chapter 3 Termination board wiring

Wire 24 Vac power

Explains how to connect the 24 Vac power supply to the termination board terminals.

Wire optional inputs and outputs

Covers wiring specifications and procedures for optional inputs and outputs like alarm relay and sensors.

Wire the alarm relay

Provides steps for wiring the alarm relay output to the termination board.

Wire the priority shutdown device

Details the procedure for wiring a priority shutdown device input to the termination board.

Wire the utility pulse meter

Explains how to wire the utility pulse meter input to the termination board.

Wire the thermistor

Provides instructions for wiring the thermistor input for outdoor air temperature sensing.

Wire the UCMs

Covers wiring Unit Control Modules (UCMs) to the Tracker termination board via the Comm5 link.

Termination resistor placement for Comm5 links

Explains the correct placement of 105 Ω termination resistors for Comm5 communication links.

Chapter 4 Main module mounting

Main module mounting

Details the procedure for attaching the main module to the termination module.

Chapter 5 Display module mounting

Display module mounting

Provides instructions for attaching the display module to the main module.

Chapter 6 PC workstation wiring

Verify PC workstation specifications

Instructs to verify that the PC meets minimum software and hardware requirements.

Direct connection to PC workstation

Explains how to establish an EIA-232 direct connection using an RJ-12 cable and adapter.

Modem connection to PC workstation

Details how to connect the controller to a PC workstation using an RJ-11 cable and modem.

Ethernet connection to PC workstation

Guides on establishing an Ethernet LAN connection, including methods over existing LAN, through a hub, or direct.

Chapter 7 Troubleshooting

Troubleshooting components

Introduces troubleshooting tools like LEDs, service pin buttons, and jumpers.

LEDS

Describes the function and status of various LEDs on the controller for troubleshooting.

Service pin buttons and jumper

Explains the purpose of service pin buttons (reset, Neuron ID) and the factory-use jumper.

Symptom;action troubleshooting

Lists common symptoms and provides corresponding actions to resolve Tracker system problems.

Chapter 8 Maintenance

Cleaning the touch screen

Provides methods for cleaning the controller's touch screen using cloths or compressed air.

Calibrating the touch screen

Outlines the step-by-step procedure to calibrate the touch screen for accurate input.

Appendix A Installation checklists

Required supplies

Lists essential supplies required for all Tracker installations.

Optional supplies

Lists supplies that may be necessary depending on the specific Tracker installation.

Comm5 UCM identification and location

Provides a table to record UCM names, locations, and 12-digit identifiers for setup.

Termination module post-installation checklist

A checklist to verify correct wiring of circuits connected to the termination board.

Appendix B Declaration of Conformity

Declaration of Conformity

The official statement declaring the product's compliance with relevant standards and directives.

Trane Tracker Version 12 Specifications

General IconGeneral
BrandTrane
ModelTracker Version 12
CategoryAir Conditioner
LanguageEnglish

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