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Master Erase System Data
This unit supports several bulk erase functions. They allow you to do a bulk erase of any
database without scrubbing the whole system. Our previous units employed a program command
to do a factory default erase. It was "#*0" from Programming mode. This same command would
now be seen as "#**". The original "#*0" now only presets SETUP to the factory defaults.
The following is a complete list of Master Erase Commands from the Programming mode:
#*0 COMMAND TO RESTORE FACTORY DEFAULTS ONLY
#*1 COMMAND TO ERASE ALL POOLED ENTRY CODES ONLY
#*2 COMMAND TO ERASE ALL RESIDENT ENTRY CODES ONLY
#*3 COMMAND TO ERASE ALL POOLED CARD CODES ONLY
#*4 COMMAND TO ERASE ALL RESIDENT CARD CODES ONLY
#*5 COMMAND TO ERASE ALL RECORDED MESSAGES (*)
#*6 COMMAND TO ERASE THE AUDIT DATABASE
#*7 COMMAND TO ERASE THE ZONING DATABASE
#*8 COMMAND TO ERASE THE MACRO DATABASE
#*9 COMMAND TO ERASE EVERY DATABASE BUT SETUP AND RECORDER
#** COMMAND TO ERASE DATABASES AND RELOAD FACTORY SETUPS
#*# COMMAND TO ERASE EVERYTHING ERASABLE (*)
(*) Try to avoid these two Master Erases types as you would then have to re-record all
voiced messages and lose the original ones shipped with your unit.
Note: For those units with displays, a confirmation prompt is provided to reduce the risk
of erasing valuable data.
Troubleshooting & Testing
Check the Obvious:
Check 12 VAC is applied to the correct terminals and is on.
Check Phoneline is active 24V to 50V and applied to correct terminals.
Short Post Input and check for contact closure on Gate Control Relay next to Power Input.
Note: No field servicable parts on primary board. Refer repairs to Trigon Electronics.
The following simple tests check for functions that include about 95% of all logic and
analog circuits on the primary board.
Dtmf Touch Tone Testing:
Place a call to Unit. On answered go into Program Mode. Send Tone Comand 9*.
Unit will respond with all 12 tones 1 to # then wait for you to send tones to echo.
Each tone you send is echoed back to you. The # tone will terminate test after echo.
Dialtone and Line Testing:
At unit enter Programming Mode via the Keypad. Enter Command 9*.
You should get Dialtone and an active Touch Tone Keypad. Call someone or your cell phone.
Confirm audio and keypad responses.
Recorder & Audio Testing:
At unit enter Programming Mode via the Keypad. Enter command 0#.
Push and hold the 8-Key while speaking into Microphone. Release the 8 key.
Your voice message should have been recorded and played back. Limited to 14 seconds.
Note: This replaces any pre-recorded message in position 8 which is normally reserved
for recording visitor messages in TED mode.
Command Review via Display:
At unit enter Programming Mode via the Keypad. Enter Command ***.
Use * key to move down list. Use # key to exit listing.
List is complete but very abbreviated. It may help if this manual is lost.
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