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Troubleshooting
Problem Description Possible Solution
e-FOB Hints
Button press does not provide correct operation Verify power to the I/O module and RF receiver
Re-teach the FOB transmitter to the receiver.
Ensure that only Lock button is pressed while in
learn mode.
Mount RF receiver away from enclosed metal
areas and fully extend antennae
No operation or intermittent operation
Check FOB transmitter battery voltage. Batteries
need to be changed every 1-2 years depending
on usage.
Alarm mode starts when powered up Press unlock button of FOB transmitter
One particular e-FOB function does not work.
Check wire connection of affected function at RF
module, wiring harness, and I/O module.
Zone 6 activated inadvertently
Verify that Zone 6 is not connected to the
button on the FOB transmitter.
The button can activate both outputs.
e-PAD Hints
Verify power to the I/O module; check fuse.
No response with button press
Verify that keypad cable is connected. (rest of
system will function)
Verify that code has not been changed.
Reassign keypad with instructions on pages 14-
15 Access code is not recognized
Confirm use of an access code, not the authority
code.
Continuous keypad backlighting is off until a
button is pressed.
Vehicle battery voltage has dropped below 11 V.
Unexpected, secure operation occurs
Verify DIP switches are set to correct
configuration setting.
e-ASK I/O Hints
No response in any system element Verify power to the I/O module; check fuse.
Lights and panic mode do not turn off with
ignition start.
Verify that connector J11, pins 7, 8 and 9 are
wired properly.
Verify that power to relay comes from connector
J12, pin 1.
Output relay latches on or off.
Cycle power to system. If condition continues,
replace relay.
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