4 Water does
not flow or
shower pattern
collapses when
another outlet
is turned on.
4.1 Water supplies cut off. 4.1.1 Check water elsewhere in house and if
necessary contact local water company.
4.2 Shower unit blocked. 4.2.1 Inspect the filters. Clean if necessary.
4.3 Blockage in pipework. 4.3.1 Turn off the shower and consult a suitably
competent plumber.
4.4 Showerhead blocked. 4.4.1 Clean the showerhead.
4.5 System not capable
of supplying
multiple outlets
at the same time.
4.5.1 Make sure stop or service valve is fully open.
4.5.2 Check if there is sufficient water pressure.
The following is recommended for a professional qualified installer only
5 Water too cold. 5.1 Running pressure is
excess of maximum
recommended.
5.1.1 Fit a pressure reducing valve.
6 Shower
controls noisy
when in use.
6.1 Running pressure in
excess of maximum
recommended.
6.1.1 Fit a pressure reducing valve.
7 Shower will not
shut off.
7.1. Pipework not flushed
out before con-
necting to the unit.
Internal components
damaged.
7.1.1 Service valve.
Problem/Symptom Cause Action/Cure
FAULT FINDING
Thermostatic mixer shower
17
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