Trance 2nd generation electric shower
22
4 Water too cool
or cold - cont.
5 Shower varies
from normal
temperature to
cold during use.
6 Pressure relief
device has
operated (water
ejected from PRD
tube).
7 Shower fails to
shut off flow
when Start/
Stop button is
pressed.
4.3 Reduction in ambient
water temperature.
4.4 Electrical malfunction
or safety cut-out has
operated.
5.1 Water pressure has
dropped below
minimum required.
Indicator lit.
6.1 Blocked shower head.
6.2 Twisted/blocked
flexible shower hose.
6.3 Shower head not
removed while
commissioning.
6.4 Water pressure above
specified maximum
for unit (see rating
label).
7.1 Faulty Stop/Start
switch.
7.2 Debris in solenoid
valve.
7.3 Unit malfunction.
4.2.5 Fit a pump to give minimum pressure;
contact Customer Experience for advice.
4.3.1 Adjust flow rate via temperature control.
4.3.2 Switch to full power setting and readjust
the flow rate via the temperature control
to give required temperature.
4.4.1 Have unit checked by suitably qualified
electrician or contact Customer
Experience.
5.1.1 Wait until the water pressure resumes
to normal. Low pressure indicator
extinguishes.
6.1.1 Clean sprayplate and then fit a new PRD.
6.2.1 Check for free passage through hose.
Replace hose if necessary and fit new PRD.
6.3.1 Fit new PRD. Commission unit with
shower head removed.
6.4.1 Fit pressure reducing valve to inlet and
then fit new PRD.
7.1.1 Replace switch.
7.2.1 Replace solenoid valve assembly.
7.3.1 Have unit checked. Contact Customer
Experience.
FAULT FINDING
Problem Cause Action
In the unlikely event of unit failure other than detailed in the fault finding page,
please contact Customer Experience for advice.
Note: Identify the cause of operation before fitting a new PRD unit. When fitting
a new PRD, follow the commissioning procedure.
It is advised all electrical maintenance/repairs to the shower
should be carried out by a suitably qualified person.