True TC400 - Page 38

38
Fault
Code
Category Description Cause Corrective Action
Fault SP01:
Belt Under
Speed
Speed
Tread motor rpm is below
target rpm
High Belt Tension Contact TRUE Product Support
Low Line Voltage Check drive belt and walking belt tension
Dirty or misaligned speed sensor Contact TRUE Product Support
Fault SP02:
Belt Over
Speed
Speed
Tread motor rpm is higher than
target rpm
Line Voltage Check AC line voltage
Dirty or misaligned speed sensor Contact TRUE Product Support
Fault SP03:
Belt Over
Accel
Speed
Tread belt speed increasing
too quickly
User is holding belt back Do not try to stop belt
Dirty or misaligned speed sensor Contact TRUE Product Support
Fault SP04:
No Speed
Signal
Speed
Speed sensor is not providing
speed data
Dirty or misaligned speed sensor Contact TRUE Product Support
Low Line Voltage Check AC line voltage
Fault IN01:
Incline Stall
Incline
Incline not moving when
commanded
Console displays Fault Calibration not
saved. Incline disabled.
Power cycle
Check cable connections
Run incline calibration
Incline Potentiometer value out of range
Contact TRUE Product SupportAcme Nut Jammed
Motor Bearings
Fault IN02:
Incline Out of
Range
Incline
Incline value is out of the
calibrated range - does not
occur during calibration
Console displays Fault Calibration not
saved. Incline disabled.
Power cycle
Check cable connections
Run incline calibration
Incline Potentiometer value out of range Contact TRUE Product Support
Fault IN03:
Incline Run
Fault
Incline
Incline moving when not
commanded
Console displays Fault Calibration not
saved. Incline disabled.
Power cycle
Check cable connections
Run incline calibration
Incline Potentiometer value out of range Contact TRUE Product Support
Fault IN04:
Incline Max/
Min
Incline
Incline value is out of expected
operating range - may indicate
that it is disconnected.
Console displays Fault Calibration not
saved. Incline disabled.
Power cycle
Check cable connections
Incline Potentiometer value out of range
Run incline calibration
Contact TRUE Product Support