Atomizer Maintenance and Service 6-3
Servicing the Atomizer
Use the information in this section to contact technical personnel at
TSI or to return the Atomizer for service.
Technical Contacts
If you have any difficulty setting up the Atomizer, if you need to
replace the 1-liter bottle, or if you have technical or application
questions about this instrument, contact an applications
engineer at TSI Incorporated, 1-800-861-7032 or (651) 765-
3797.
If the Atomizer fails, or if you are returning it for service, contact
TSI Customer Service at 1-800-861-7919 (USA) or (651) 490-
3838.
Returning the Atomizer for Service
Prior to shipping any components to TSI for service or repair, please
utilize our convenient Return Material Authorization (RMA) Form,
which is available online at
www.tsi.com.
Or, call TSI Customer Service at 1-800-861-7919 (USA) or
(651) 490-3838 for specific return instructions. Customer Service
will need this information when you call:
The instrument model number
The instrument serial number
A purchase order number (unless under warranty)
A billing address
A shipping address.
Use the original packing material to return the Atomizer to TSI. If
you no longer have the original packing material, seal off the inlets
and outlets to prevent debris from entering the instrument.
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