14. WARRANTY OBLIGATIONS
The current warranty terms and conditions are listed on the Manufacturer’s website. In case of discrepancies, the terms and
conditions posted on the Manufacturer’s website have priority: https://tsprof.com/help/warranty
The warranty period for the product is 1 year from the date of sale, but no more than 1.5 years from the date of manufacture.
The warranty period can be extended according to special programs from the Manufacturer. The date of sale is the date of
registration of shipping documents and/or the date of completion of the warranty card.
This warranty entitles the Buyer to have the product repaired free of charge in the event of defects related to materials and
assembly. All repairs, including warranty and post-warranty repairs, are performed only at the Manufacturer’s production
facilities.
Packing materials are not covered under warranty.
Warranty repair of partially or completely disassembled equipment is excluded. Such repairs are available on a chargeable
basis.
Warranty repairs are not available in the following cases:
◇ If the equipment is not used for its intended purpose as specied in the manual;
◇ In case of external mechanical damage to the equipment;
◇ in case of defects due to non-compliance with the rules of storage and transportation, force majeure circumstances,
as well as adverse atmospheric or other external effects on the equipment, such as rain, snow, high humidity, heating,
aggressive environments, etc.;
◇ when damage has occurred due to failure to observe the operating conditions specied in the manual or to make
structural modications on your own;
◇ when foreign objects get into the equipment;
◇ in the event of defects and breakdowns due to delays in scheduled maintenance and preventive maintenance,
including cleaning and lubrication of the equipment in accordance with the instructions in the manual.
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