16
Issue Cause Remedy
Cannot jump start Wrong clamp
connection
Make sure to clamp the RED jumper
cable to the POSITIVE (+) post on
the car battery. And BLACK jumper
cable to the NEGATIVE (-) post
or car interior. Refer to Page 8 for
details.
90-Second timer
to jump start has
expired.
Jump Starter timed out. Disconnect
the cables from the vehicle battery
and reconnect.
Low battery status Recharge the unit via USB-C cable until
the battery level reaches 51% or above.
LED light on the
clamp box keeps
ashing
Protection circuit
is working
Refer to the status table on the
indicator box or page 11 of the
manual.
Hazard light or
ashlight does
not turn on
Low battery Recharge the unit via USB-C cable.
The unit is
charging
As a safety precaution, the hazard
light or ashlight will not work while
the unit is charging. Please unplug
the unit from charging or wait until
the unit nishes charging before
using the light.
TROUBLESHOOTING:
A Horizon Brands Company
2975 Red Hill Ave., Ste. 100, Costa Mesa, CA 92626
Mon - Fri, 8AM - 5PM (Pacic Time)
Tel: 1-877-880-2930 (English only)
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