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Ultrasonix SonixTouch Service Manual

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SonixMDP/SP/OP Ultrasound System
Service Manual

Table of Contents

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Ultrasonix SonixTouch Specifications

General IconGeneral
BrandUltrasonix
ModelSonixTouch
CategoryMedical Equipment
LanguageEnglish

Summary

CHAPTER 4: PERFORMANCE TESTING

4.1 CONSOLE TEST

Tests the console and touch screen buttons/dials for proper function.

4.2 IMAGE TEST

Procedures for conducting an image test with available transducers.

CHAPTER 5: SOFTWARE

5.1 SOFTWARE UPDATES

Instructions for updating system software via the internet or file.

5.2 PATIENT DATABASE REPAIR

Procedure for repairing a corrupted patient database.

5.3 SYSTEM RECOVERY

Guidelines for performing a system recovery as a last resort.

CHAPTER 7: FIELD SERVICE COMPONENTS

7.1 PROTECTING PATIENT DATA

Emphasizes the importance of exporting/backing up data before servicing.

7.1.1 Exporting User Data (As Required)

Steps to export user data to external backup media.

7.1.2 Importing User Data (As Required)

Instructions to import previously saved user data after servicing.

7.1.3 Exporting Patient/Exam Data (As Required)

How to export patient/exam data using the system software.

7.1.4 Importing Patient/Exam Data (As Required)

Steps to re-install patient/exam data backups.

7.1.5 Backing up/Exporting Patient Data via the Service Mode Option

Allows backup/restore of patient/exam data via Service Mode.

7.1.6 Restoring/Importing Patient Data via the Service Mode Option

Restores patient/exam data using Service Mode.

7.4 REPLACING THE MODULO

Introduces the process of replacing the system's modulo.

7.4.1 Removing the Modulo

Step-by-step guide for removing the modulo from the system.

7.4.2 Installing the Modulo

Instructions for correctly installing the modulo back into the system.

7.4.4 Testing the Modulo and UPS

Procedures to test the modulo and UPS after reinstallation.

7.5 FRONT BLOCK/ULTRASOUND MODULE SERVICING

Covers servicing the front block/ultrasound module.

7.5.3 Removing the Front Block/Ultrasound Module

Instructions for removing the front block/ultrasound module.

7.5.4 Reinstalling the Front Block/Ultrasound Module

Steps for reinstalling the front block/ultrasound module.

7.6 MODULO – INTERNAL COMPONENT REPLACEMENT

Addresses internal component replacement within the modulo.

7.6.1 Removing the Hard Drives

Procedure for removing hard drives from the system.

7.14 TRANSDUCER TESTING

Explains how to test transducers for image problems.

7.14.1 Testing the Transducer

Procedure for testing individual transducers for defects.

7.14.2 Testing the Transducer Board

How to test the transducer board to diagnose image issues.

CHAPTER 8: DICOM

8.1 DICOM CONFIGURATION

Overview of DICOM configuration settings for image sharing.

8.1.2 DICOM Storage Settings

Basic and advanced settings for DICOM image storage.

8.1.3 DICOM Print Settings

Basic and advanced settings for configuring DICOM Print.

8.1.4 DICOM Worklist Settings

Advanced settings for configuring DICOM Worklist SCU.

CHAPTER 9: NETWORK CONFIGURATION

9.1 NETWORK

Configuration options for connecting to a local network via LAN or Dialup.

9.1.1 Ethernet (LAN) Network Configuration

Steps to configure a wired Ethernet (LAN) connection.

9.2 REMOTE SUPPORT

Allows remote access to the Sonix system for diagnostics.

CHAPTER 10: LICENSE.TXT IMPORTATION

10.1 OBTAIN AND COPY LICENSE.TXT ONTO THE SYSTEM

Steps to obtain and copy the license.txt file to the system.

10.2 RE-IMPORT LICENSE.TXT

Instructions to re-import the license.txt file from a local drive.

CHAPTER 11: MAINTENANCE

11.1 RECOMMENDED FREQUENCY OF MAINTENANCE PROCEDURES

Provides a table of recommended maintenance intervals and tasks.

11.3 TRANSDUCER MAINTENANCE

Guidelines for proper handling, care, and cleaning of transducers.

11.3.4 GENERAL TRANSDUCER CLEANING/DISINFECTING RECOMMENDATIONS AND WARNINGS

Recommendations and warnings for transducer cleaning and disinfection.

11.3.5 CLEANING/DISINFECTING NON-INVASIVE TRANSDUCERS

Procedures for cleaning and disinfecting non-invasive transducers.

11.3.6 CLEANING/DISINFECTING ENDOCAVITY TRANSDUCERS

Procedures for cleaning and disinfecting endocavity transducers.

CHAPTER 12: TROUBLESHOOTING ISSUES

12.1 SYSTEM NOT POWERING UP

Troubleshooting steps for a system that does not power on.

12.2 SYSTEM HAS POWER BUT IS NOT POWERING UP

Steps for when the system has power but won't start up.

12.3 NO PRIMARY HARD DRIVE DETECTED

Troubleshooting for a missing primary hard drive.

12.4 SYSTEM POWERS ON, LCD DISPLAY SHOWS MBR ERROR 1

Resolving MBR Error 1 on the LCD display.

12.5 SYSTEM SEEMS SLOW

Troubleshooting steps for a system experiencing slow performance.

12.6 SYSTEM FREEZES DURING USE

Steps to troubleshoot system freezes during operation.

12.7 IMAGE IS GRAINY OR MISSING

Troubleshooting steps for grainy or missing ultrasound images.

12.8 IMAGE HAS BLACK OR DARK AREAS

Diagnosing black or dark areas in ultrasound images.

12.10 IMAGE HAS THREE (3) UNIFORM BLACK AREAS (LEFT, MIDDLE, RIGHT)

Troubleshooting for three uniform dark areas in an image.

12.12 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS CORRECTLY

Troubleshooting when LCD is blank but touch screen works.

12.13 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS ULTRASONIX LOGO ONLY

Troubleshooting when LCD is blank, showing only the logo.

12.14 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX LOGO EVEN IN IMAGING MODE

Diagnosing touch screen issues when LCD display is functional.

12.15 SYSTEM DOES NOT BOOT, ERROR DISPLAYED ON LCD DISPLAY

Resolving boot errors and corrupted files indicated on the LCD.

12.16 INITIALIZATION FAILURES

Overview of common initialization failures and troubleshooting steps.

12.16.1 ELECTRONICS INITIALIZATION FAILURE

Troubleshooting electronics initialization failures.

12.16.2 MEMORY TESTS FAILURE (AT INITIALIZATION)

Addresses failures during memory tests in initialization.

12.16.3 FAILED DL MEMORIES TEST

Troubleshooting DL Memories Test errors during initialization.

12.16.4 CONNECTING TO CONSOLE FAILURE (AT INITIALIZATION)

Diagnosing failures in connecting to the console during initialization.

12.16.5 SYSTEM HANGS WHEN LOADING MAPS (AT INITIALIZATION)

Troubleshooting system hangs during map loading.

12.16.6 ONLINE SUPPORT FAILURE (AT INITIALIZATION)

Diagnosing online support failures during initialization.

APPENDIX A: TROUBLESHOOTING SOLUTIONS

A.1 SYSTEM NOT POWERING UP

General troubleshooting for system power issues.

A.2 SYSTEM HAS POWER BUT IS NOT POWERING UP

Troubleshooting when system has power but won't start.

A.3 SYSTEM POWERS ON, LCD DISPLAY SHOWS MBR ERROR 1

Resolving MBR Error 1 by checking drive connections and BIOS.

A.4 SYSTEM SEEMS SLOW

Troubleshooting steps for slow system performance.

A.5 SYSTEM FREEZES DURING USE

Troubleshooting steps for system freezes.

A.6 IMAGE IS GRAINY

Steps to resolve grainy ultrasound images.

A.7 IMAGE HAS THREE (3) UNIFORM BLACK AREAS (LEFT, MIDDLE, RIGHT)

Troubleshooting for three uniform dark areas in an image.

A.9 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS CORRECTLY

Troubleshooting when LCD is blank but touch screen works.

A.10 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS ULTRASONIX LOGO ONLY

Troubleshooting when LCD is blank, showing only the logo.

A.11 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX LOGO EVEN IN IMAGING MODE

Diagnosing touch screen issues when LCD display is functional.

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