Unitron uDirect 3 Guide

6160
Cause Possible remedy
The phone is ringing but the audio indicator is NOT
solid blue and there is no ringing signal through the
hearing aids
Bluetooth is disabled
in the phone
Ensure Bluetooth is enabled
according to your phone’s
user guide
uDirect  and your
phone are not
connected to each
other
1. Disable the Bluetooth
functionality in your phone
and turn it on again
2. Restart uDirect  by
switching it o and
then on. The uDirect 
Bluetooth functionality
will be automatically
reactivated
3. Activate uDirect  by
selecting it in the phone’s
“Active device” menu
4. Reduce the distance
between uDirect  and the
phone
uDirect  is not paired
to the phone
Follow the pairing process in
this guide
The distance is too
great between uDirect
and the phone
Wear uDirect  around your
neck. Keep distance to phone
within <5m (15)
Cause Possible remedy
The phone is ringing, the audio indicator is solid blue
but there is no ringing signal through the hearing aids
uDirect  is out
of range of the
hearing aids
Wear uDirect  correctly
around your neck with
both neckloop plugs rmly
plugged in
Phone is set to vibrate Enable ring tone on phone
If you are already
on a phone call, then
a second call cannot
be recognized
Hang up the rst phone call,
then accept the second call
My phone rings but the name of the caller is not
being spoken by uDirect 
The caller identication
feature is not available
or not enabled on your
phone
Please refer to the phone’s
user guide to check the
availability of this feature
Two phones are
connected to your
uDirect
If two phones are connected,
caller identication is only
available on the phone that
was last paired to uDirect 
Caller identication
may be switched o
Please ask your hearing
healthcare professional to
enable caller identication
on your uDirect 

Unitron uDirect 3 Specifications

General

Brand	Unitron
Model	uDirect 3
Category	Hearing Aid
Language	English