Utax P-C3560i

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10-38

Troubleshooting > Troubleshooting

Cassettes 1 to 4

Procedures for handling a paper jam in Cassettes 1 to 4 are all the same. This section explains procedures using

Cassette 1 as an example.

Main Page

Table of Contents3
Overview9
Machine Features10
Color and Image Quality Functions15
Basic Color Modes15
Adjusting Image Quality and Color16
Guides Provided with the Machine17
About the Operation Guide (this Guide)19
Structure of the Guide19
Conventions Used in this Guide20
Menu Map22
Legal and Safety Information34
Notice35
Safety Conventions in this Guide35
Environment36
Precautions for Use37
Laser Safety (Europe)38
Legal Restriction on Copying/Scanning39
En Iso 777939
Ek1-Itb 200039
Legal Information40
Energy Saving Control Function46
Automatic 2-Sided Print Function46
Resource Saving - Paper46
Environmental Benefits of "Power Management46
Energy Star (ENERGY STAR®) Program47
Installing and Setting up the Machine48
Part Names49
Machine Exterior49
Connectors/Interior51
With Optional Equipments Attached53
Connecting the Machine and Other Devices54
Connecting Cables55
Connecting LAN Cable55
Connecting USB Cable56
Connecting the Power Cable56
Power On/Off57
Power on57
Power off57
Using the Operation Panel58
Operation Panel Keys58
Adjusting the Operation Panel Angle59
Touch Panel60
Home Screen60
Display for Device Information64
Functions Key65
Display of Keys that Cannot be Set66
Enter Key and Quick No. Search Key67
Search Key67
Help Screen68
Login/Logout69
Login69
Logout70
Default Settings of the Machine71
Setting Date and Time71
Network Setup (LAN Cable Connection)72
Energy Saver Function74
Sleep and Auto Sleep74
Quick Setup Wizard76
Installing Software78
Software on DVD (Windows)78
Installing Software in Windows79
Uninstalling the Software85
Installing Software in Mac Computer86
Setting TWAIN Driver88
Setting WIA Driver90
Checking the Counter91
Additional Preparations for the Administrator92
Sending Documents to a PC92
Strengthening the Security92
Embedded Web Server RX94
Accessing Embedded Web Server RX95
Changing Security Settings96
Changing Device Information98
E-Mail Settings100
Registering Destinations104
Creating a New Custom Box105
Printing a Document Stored in a Custom Box106
Transferring Data from Our Other Products108
Migrating the Address Book108
Preparation before Use112
Loading Paper113
Precaution for Loading Paper114
Loading in the Cassettes115
Loading Paper in the Multi Purpose Tray118
Specifying Paper Size and Media Type121
Paper Stopper123
Preparation for Sending a Document to a Shared Folder in a PC124
Making a Note of the Computer Name and Full Computer Name124
Making a Note of the User Name and Domain Name125
Creating a Shared Folder, Making a Note of a Shared Folder126
Configuring Windows Firewall130
Registering Destinations in the Address Book134
Adding a Destination (Address Book)134
Adding a Destination on One Touch Key (One Touch Key)139
Printing from PC141
Printing from PC142
Printing on Non-Standard Sized Paper144
Printer Driver Print Settings Screen145
Printer Driver Help146
Changing the Default Printer Driver Settings (Windows 7)146
Canceling Printing from a Computer146
Printing by Airprint147
Printing by Google Cloud Print148
Printing Data Saved on the Printer149
Specifying the Job Box from a Computer and Storing the Job149
Printing Documents from Private Print Box150
Printing Document from Stored Job Box152
Printing Document from Quick Copy Box154
Printing Document from Proof and Hold Box156
Status Monitor158
Accessing the Status Monitor158
Exiting the Status Monitor158
Status Monitor Display158
Operation on the Machine162
Loading Originals163
Placing Originals on the Platen163
Loading Originals in the Document Processor164
Checking the Equipment's Serial Number166
Favorites167
Registering Favorite168
Recalling Favorite170
Editing and Deleting Favorite171
Application172
Installing Applications172
Using Applications173
Uninstalling Applications174
Registering Shortcuts175
Adding Shortcuts175
Editing and Deleting Shortcuts176
Copying177
Basic Operation177
Canceling Jobs178
Sending179
Basic Operation180
Specifying Destination181
Checking and Editing Destinations186
Confirmation Screen of Destinations187
Recall188
Send to Me (E-Mail)188
Sending to Different Types of Destinations (Multi Sending)189
Canceling Sending Jobs190
WSD Scan191
Scanning Using TWAIN or WIA193
Scanning with File Management Utility194
How to Use the FAX Function195
What Is Document Box196
Basic Operation for Document Box197
Using a Custom Box198
Creating a New Custom Box198
Editing and Deleting Custom Box200
Storing Documents201
Printing Documents202
Editing Documents203
Deleting Documents204
Printing Documents Stored in Removable USB Memory205
Saving Documents to USB Memory (Scan to USB)207
Check the USB Memory Information208
Removing USB Memory209
Using the Manual Stapler210
Using Various Functions211
Functions Available on the Machine212
Copy212
Send214
Custom Box (Printing)216
Removable Memory (Store File, Printing Documents)217
Functions219
Original Size219
Paper Selection220
Original Orientation221
Mixed Size Originals222
Collate222
Density222
Original Image223
Ecoprint224
Color Selection224
Color Balance225
Hue Adjustment226
Sharpness227
Contrast227
Background Density Adj. (Background Density Adjustment)228
Saturation228
Prevent Bleed-Thru229
Zoom229
Combine231
Duplex233
Continuous Scan234
Job Finish Notice235
File Name Entry235
Priority Override236
Quiet Mode236
Skip Blank Page236
Duplex (2-Sided Original)237
Sending Size238
File Format239
File Separation242
Scan Resolution242
E-Mail Subject/Body242
FTP Encrypted TX243
Delete after Printed243
Storing Size244
Encrypted PDF Password244
JPEG/TIFF Print245
XPS Fit to Page245
Status/Job Cancel246
Checking Job Status247
Details of the Status Screens248
Checking Detailed Information of Jobs252
Checking Job History253
Checking the Detailed Information of Histories254
Sending the Log History254
Job Operation255
Pause and Resumption of Jobs255
Canceling of Jobs255
Device/Communication256
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)257
Setup and Registration (System Menu)258
System Menu259
Operation Method259
System Menu Settings260
Language262
Report262
User Property264
Cassette/Mp Tray Settings265
Common Settings267
Home276
Copy276
Send277
Document Box278
Fax278
Application278
Internet279
Address Book/One Touch279
User Login/Job Accounting280
Printer280
System/Network283
Date/Timer/Energy Saver294
Adjustment/Maintenance296
User Authentication and Accounting (User Login, Job Accounting)298
Overview of User Login Administration299
Enabling User Login Administration300
Setting User Login Administration301
Authentication Security301
Adding a User (Local User List)302
Changing User Properties305
User Login Administration for Printing309
To Manage the Users to Scan Using TWAIN311
To Manage the Users to Scan Using WIA312
To Manage the Users that Send Faxes from a PC313
Local Authorization314
Group Authorization Settings315
Guest Authorization Set318
Obtain NW User Property321
Simple Login Settings323
ID Card Settings326
Using User Login Administration327
Login/Logout327
Overview of Job Accounting328
Enabling Job Accounting329
Job Accounting Access330
Setting an Account331
Adding an Account331
Restricting the Use of the Machine332
Editing an Account333
Deleting an Account334
Job Accounting for Printing335
Job Accounting for Scan Using TWAIN336
Job Accounting for Scan Using WIA337
Job Accounting for the FAX Transmitted from a Computer338
Configuring Job Accounting339
Default Setting339
Counting the Number of Pages Printed340
Print Accounting Report341
Using Job Accounting342
Login/Logout342
Unknown ID Job343
10 Troubleshooting344
Regular Maintenance345
Cleaning345
Toner Container Replacement347
Waste Toner Box Replacement351
Replacing Staples353
Troubleshooting354
Solving Malfunctions354
Responding to Messages360
Adjustment/Maintenance372
Clearing Paper Jams378
Clearing a Staple Jam392
11 Appendix393
Optional Equipment394
Overview of Optional Equipment394
Optional Applications401
Character Entry Method403
Entry Screens403
Entering Characters405
Paper406
Basic Paper Specifications406
Choosing the Appropriate Paper407
Special Paper410
Specifications414
Machine414
Copy Functions416
Printer Functions416
Scanner Functions417
Document Processor417
Paper Feeder (500-Sheet) (Option)418
Manual Stapler418
Glossary419
Index424

Table of Contents

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