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Velocity PHANTOM II
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80
PHTM II
Installation, Operating & Service Instructions
110331-01 - 5/20
19 Troubleshooting (continued)
Table 19-6: Detailed Fault Code (found on"cc" and "bb" menus, continued)
Code
Detailed
Code
Type Condition
H17
E17
H17.0 Hold Control in program mode.
H17.1 Hold Internal Safety Core error.
E17.2 Lockout Parameter CRC error.
E17.3 Lockout Parameter CRC error.
H17.4 Hold Boiler Type and BCC mismatch.
H17.5 Hold Safety core refused write new parameter value from application MCU.
H17.6 Hold Safety core refused write of fuel selection parameter.
H17.7 Hold Parameter transfer from a new BCC is required or in progress.
E17.8 Lockout BCC is missing, has incompatible software revision or is damaged.
H18
E18
E18.0 Lockout
Application parameters are not valid, normal condition following a new parameter
download.
H18.1 Hold Actual boiler model doesn't match with control detected model during factory reset.
H18.2 Hold CH Setpoint and Modulation source both selected.
H18.3 Warning Invalid header sensor configuration.
H18.4 Hold Invalid Stepped modulation parameters (Start Offset-Recycle Limit)<5°F (?°).
H18.5 Warning Invalid Setpoint interpolation parameters.
H18.6 Hold Invalid comfort mode configuration.
E18.7 Lockout Selected boiler model default parameters not available.
H18.8 Hold
Boiler pump outpet set to 0 or boiler pump outpet set to 3 and Aux. pump outlet is
not set to 3.
E19 E19.0 Lockout Air/Fuel ratio outside acceptable limit.
H20
E20
H20.0 Warning Safety core actuators.
E20.1 Lockout Calibration low limit.
E20.2 Lockout Calibration high limit.
E20.3 Lockout Calibration deviation.
E20.4 Lockout Ion base value invalid.
H21
H21.0 Hold Ion control deviation.
H21.1 Hold Offset adaption at limit.
E21.2 Lockout Ion control deviation.
E21.3 Lockout Gas valve current fault.
H22
H22.0 Hold No flame build up at burner start.
H22.1 Hold No flame build up at burner start.
H23
H23.0 Hold A flame was detected before burner start.
H23.1 Hold
Gas valve circuit, after burner run, a flame is detected for 15s, although a valve has
been switched off.
H23.2 Hold Safety core flame amplifier.
H23.3 Hold Safety core flame amplifier.
H24
H24.0 Warning Flame loss in operation.
H24.1 Hold Flame loss in stabilization phase.
H24.2 Hold Flame signal loss in safety time.
H24.3 Hold Flame signal loss in safety time.

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