Verbatim External Hard Drive - Technical Support

8
T
echnical Su
pp
or
t
I
f
you are experiencing di
ffi
culty installing or using your Verbatim product,
p
lease visit the main Verbatim Technical Support website at
w
ww.verbatim
.
com
or
w
ww.ver
b
atim-euro
p
e.com. From t
h
is
p
a
g
e
y
ou can access our
library o
f
user documentation, read answers to
f
requently asked questions,
and download available so
f
tware updates. Although most o
f
our customers
fi nd this content suffi cient to
p
ut them back on the ri
g
ht track, this
p
a
g
e also
l
ists ways in w
h
ic
h
you can contact t
h
e Ver
b
atim Tec
h
nica
l
Support Team
directly.
U
S/Cana
d
a 800-538-8589
Mexico (55)55284642
Ar
g
entina
(
54-11
)
4943-333
6
Europe: For tec
h
nica
l
support in Europe e-mai
l
d
rivesupport@ver
b
atim-
europe.com or call 00 800 3883 2222 in the
f
ollowing countries: Austria,
Be
lg
ium, Denmar
k
, Fin
l
an
d
, France, German
y
, Hun
g
ar
y
, Ita
ly
, Luxem
b
ur
g
,
Monaco, Netherlands, Norway, Poland, Portugal, Republic o
f
Ireland, Spain,
S
weden and
S
witzerland. All other countries call +
353
6
1 22
6586.
3
Select
y
our drive from the menu that a
pp
ears.
4 A
f
ter a moment, Windows will display a message that your hardware can
be sa
f
ely removed
.
F
or Mac OS Users
:
1
If
y
ou have fi les located on
y
our drive o
p
en in an
y
a
pp
lications, close them
.
2
Locate the icon for
y
our drive on the deskto
p
, and dra
g
it to the trash
.