Refund
Press F1 to select Refund.
For all chip transactions the card is inserted into the device chip end
first and facing upwards
.
Now key in the value of the transaction and press the ENTER key
. If a mistake is made press the yellow back space key to
delete the amount and try again.
The terminal will now communicate with the Bank’s Host system and
obtain an Authorisation Code. Once complete a receipt will be printed.
Tear off the receipt and hand to the customer to sign. Compare the
signature on the back of the card with the signature on the receipt. If
you are satisfied it is correct, press the F0 key and the transaction is
complete. If you are not satisfied, press F1 and the transaction will be
cancelled.
20 VeriFone Apacs 40 User Guide
2/2/6 Sale
Refund
Reports
Services
Reversal
Duplicate
Refund
Insert Swipe
Or Enter
Account#
Maestro
Refund
Acct #
1234567890
Amount £0.00
Acct #
1234567890
Amount £0.00
Connecting to
Primary
Refund Yes
Signature No
Valid
Auth: 1234
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