Tips
Tipping must be approved by the Bank prior to having the functionality enabled.
1. Touch the screen to activate or press the ENTER key.
2. Enter the amount & press ENTER.
3. If cash out is required, enter in the amount & press ENTER. If not, simply press ENTER.
Enter the Server ID & press ENTER. (Server IDs 1-9 are available by default. Please contact the
Merchant Help Desk on 1800 334 702 for additional Server IDs.)
4. The terminal will ask to add a tip, or press ENTER to continue with no tip.
5. If a tip is to be added, add tip amount & press ENTER.
6. Confirm that the new transaction value is correct, then select YES, or NO to go back.
7. The terminal will prompt to present a card.
Refer to Page 8 ‘Making sales’ for completion of purchase.
Tip adjustments
This procedure can only be used on credit and charge cards where the cardholder has signed to
authorise the transaction and wishes to include a tip on the receipt.Touch the screen to activate
or press the ENTER key.
[!!!] Once a transaction has been tip adjusted the transaction cannot be adjusted in any way.
1. Press the 3 dots on screen (MENU Button) to bring up the menu
2. Select 8. TIP ADUST and press ENTER.
3. Enter the tip password & press ENTER.
4. Enter the Server ID & press ENTER.
5. Enter the STAN/INV number from the merchant receipt on which the cardholder has written
the tip value & press ENTER.
6. Check the transaction details and if correct select YES.
7. Enter the tip amount & press ENTER.
8. Check that the new transaction value is correct & select YES.
9. The terminal will print a receipt detailing the transaction and tip values and will display
APPROVED. The terminal will prompt if you want to print the cardholder copy, select YES or NO.
Sales
1. Touch the screen or press ENTER
2. Enter the amount then press ENTER
3. If cash out is required enter in the amount and press ENTER. If not, simply press ENTER.NOTE:
Cash out is not available on ‘Contactless’ or ‘Credit’ transactions.
4. If Tipping Enabled: Enter Server ID then press ENTER
Add tip amount then press ENTER or just press ENTER to skip
Confirm new transaction value, then press YES or NO
For Contactless card transactions:
a. hold card over screen until four green lights show
ii. The transaction will default to a ‘CREDIT’ selection.
iii. Ask the cardholder to enter their PIN if required.
For chip cards or magnetic stripe only cards.
i. Insert the chip card into the terminal as far as it will go and leave it there.
For magnetic stripe only cards, swipe the card down the side of the terminal.
ii. Ask the cardholder to insert or swipe their card.
iii. Ask the cardholder to select their account type by pressing CHEQUE, SAVINGS or CREDIT.
iv. Ask the cardholder to enter their PIN and press ENTER.
6. The transaction is then processed and a copy of the merchant’s receipt is printed.
7. To print a cardholder copy, select YES after the transaction has been approved.
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