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28.9.2016
2. Ending the preauthorization
Pre-authorizations can be charged or reversed. The sum of the preauthorization can also be
changed.
Menu -> Preauthorization -> Finalize pre-auth
a) Reversal pre-auth
Insert or swipe card
The card number can be typed by pressing the * key, preauthorization ID can be typed by pressing
the # key. The preauthorization ID number is found on the receipt.
The terminal asks for the reference number if used. Input the reference number and press
enter. If the reference number is used for multiple pre-authorizations, select the correct
preauthorization ID. If the preauthorization did not use a reference number, press enter.
If multiple pre-authorizations have been made with the same credit card, select the correct
preauthorization ID.
The terminal performs a reversal for the preauthorization
, prints out the merchant’s receipt and asks to print the customer’s receipt. Press Enter if you wish to
print out the customer’s receipt.
Otherwise, press Cancel.
b) Charge pre-auth
Insert or swipe card
The card number can be typed by pressing the * key, preauthorization ID can be typed by pressing
the # key. The preauthorization ID is found on the receipt.
The terminal asks for the reference number if used. Input the reference number and press
enter. If the reference number is used for multiple pre-authorizations, select the correct
preauthorization ID. If the preauthorization did not use a reference number, press enter.
If multiple pre-authorizations have been made with the same credit card, select the correct
preauthorization ID.
Amount: The terminal shows the preauthorization’s amount. This can be changed by pressing the
yellow-key. Accept the amount by pressing enter.
Amount not changed:
The terminal prints out the merchant’s receipt and asks to print the customer’s receipt. Press Enter or
Cancel.
Amount is greater than pre-auth:
The terminal asks if the payment is done using the same card.
To do this, press enter. If the payment is done with multiple cards press cancel. The terminal asks to
insert or swipe card, after which the customer types the PIN-code and presses Enter.
The terminal prints out separate merchant receipts from the pre-auth amount and the extra amount.
The terminal asks to print the customer’s receipt. Press Enter or Cancel.
If the charge has been started by typing the reference number or preauthorization ID, the whole
amount is charged from the same credit card.
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