VeriFone Vx680 User Manual

Live epos integrated User Guide 19
4.3 Refund
How to process a Refund transacon
Refunds may only be processed where there was an inial valid transacon on the same card.
If a customer returns a purchase, or if an incorrect amount was charged, process a refund as
follows:
Terminal Screen Next Step
REFUND X
PRESENT CARD
REFUND
MASTERCARD
SELECT ACCOUNT
REFUND X
MASTERCARD SAV
Key PIN
XXXX
Start by iniang the transacon via the POS interface.
Keep in mind that this transacon type may be password
protected for risk/security purposes.
Bring the card into contact with the terminal by swiping,
inserng or tapping it.
Have the customer select an account on the terminal screen.
Note: The terminal will only display the available accounts for
the card entered.
Ask the customer to enter their PIN on the terminal and press
ENTER, or just press ENTER to sign (if allowed*).
READY
29/09/18

VeriFone Vx680 Specifications

General

Processor	400 MHz ARM11
Memory	192 MB (128 MB Flash, 64 MB SDRAM)
Operating System	Verix V
Display	3.5" QVGA (240 x 320) color LCD with backlight
Connectivity	Wi-Fi, Bluetooth, 3G
Card Readers	Magstripe, Chip, Contactless
Battery	Li-ion, 7.2V, 1800mAh
Printer	Integrated thermal printer