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I cannot Sign In to http://my.jetpack.
Ensure that you are entering the correct Admin Password to Sign in. The default Admin
Password is the same as the default Wi-Fi Password unless you have previously changed the
Admin Password from My Jetpack Home page. If you have forgotten your password, click on
the “Forgot the Admin Password?” link and you will be prompted to answer the security
question that you selected when you changed the Admin Password.
Technical Support
For additional information and technical support, Contact Verizon Customer Care at
1.800.922.0204, or go to any Verizon Wireless store.
IMPORTANT! Before contacting Verizon Customer Care, be sure to restart both your Jetpack
and any device that is currently connected.
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