FREQUENTLY ASKED QUESTIONS
5.1h/ CAN MY WIRELESS SIGNAL PASS THROUGH FLOORS,
WALLS, AND GLASS?
The physical environment surrounding your Fios Home
Wi-Fi Extender can have a varying eect on signal strength
and quality. The denser the object, such as a concrete wall
compared to a plaster wall, the greater the interference.
Concrete or metal reinforced structures experience a higher
degree of signal loss than those made of wood, plaster, or glass.
5.1i/ HOW DO I LOCATE THE IP ADDRESS THAT MY COMPUTER
IS USING?
In Windows 7 or Windows 10, click the Windows button and
select Control Panel, then click View Network Status and Tasks.
In the next window, click Local Area Connection. In the Local
Area Network Connection Status window, click Details.
On Mac OS X, open System Preferences and click the Network
icon. The IP address displays near the top of the screen.
5.1j/ I USED DHCP TO CONFIGURE MY NETWORK. DO I
NEED TO RESTART MY COMPUTER TO REFRESH MY IP
ADDRESS?
No. In Windows 7, Windows 10 and OSX, unplug the Ethernet
cable or wireless card, then plug it back in.
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