TROUBLESHOOTING TIPS
5.0c/ ACCESSING YOUR FIOS EXTENDER IF YOU ARE
LOCKED OUT
• If your Fios Extender connection is lost while making
configuration changes, a setting that locks access to your
Fios Extender’s GUI may have inadvertently been activated.
The common ways to lock access to your Fios Extender are:
• Scheduler - If a schedule has been created that applies to the
computer over the connection being used, your Fios Extender
will not be accessible during the times set in the schedule.
• Access Control - If the access control setting for the computer
is set to block the computer, access to your Fios Extender is
denied.
To gain access, restore the default settings to your Extender.
5.0d/ RESTORING YOUR FIOS EXTENDER’S DEFAULT
SETTINGS
There are two ways to restore your Fios Extender’s default
settings. It is important to note that after performing either
procedure, all previously saved settings on your Fios Extender will
be lost.
• Using the tip of a ballpoint pen or pencil, press and hold the
Reset button on the back of your Fios Extender for three
seconds.