Edge 120 Digital Executive Telephone User Guide Page 25
Intrusion - Extension/CO Line
Intrusion allows the initiator to enter into an existing conversation when
the initiator has been given the privilege to do so via Extension
programming (“Intrusion Active” = Y). This feature can be very
effective for service observing and any time that forced entry into a
conversation on an outside line or at another extension may be
required.
Intrusion can be invoked both on a busy outside line and to a busy
extension.
Operation
1. Press the busy outside line button or dial a busy extension
number.
1.1. Call to a busy extension, the display shows:
EXT XXX BUSY
cbck msg next
Press [next].
camp voic intru
1.2. Access a busy outside line, the display shows:
CO LN BUSY XXX
cbck intru
2. Press [intru]. You are joined into the existing conversation.
3. Hang up to end the connection.
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