Vertical SBX IP 320 User Manual

Name: Vertical SBX IP 320
Brand: Vertical
Rating: 5 (1 reviews)

248 pages

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Features &

Operation Guide

SBX IP 320

Table of Contents5
System Features11
Attendant Service12
- Assign Attendant12
- Attendant Call & Queuing13
- Attendant Forward14
- Attendant Intrusion15
- Attendant Override16
- Attendant Recall17
- Change LCD Date/Time Display17
- Day/Night Service18
- Disable Outgoing Access20
- DSS/BLF Consoles20
- ICM Box Music Selection22
- Station Feature Cancel22
Call Control23
- Account Code23
- Authorization Code24
- Automatic Call Release26
- Class of Service (COS)27
- System Speed Zone30
- Walking Class of Service (Walking COS)30
Call Handling31
- Absent Text Message31
- Alarm34
- Analog CLI Display35
- Automatic Fax Transfer36
- Automatic Privacy37
- Barge in38
Background Music (BGM)39
Call Log40
Camp-On42
Change Ring Type43
Chime Bell44
Data Line Security45
Dialing Security45
Do Not Disturb (DND)46
Emergency Intrusion48
Extend CO-To-CO Connection49
Flash50
Flexible Buttons51
Forced Hands-Free Mode56
Forced Trunk Disconnect57
Headset58
Hot Desk59
In-Room Indication61
Intercom Signal Mode62
Intercom Tenancy Group63
Message Wait / Call Back64
Message Wait Indication (MWI) - SLT Feature66
Mobile Extension66
Music on Hold (MOH)69
Mute70
On-Hook Dialing71
Station Call Coverage72
Station Name74
Station Port Blocking76
Station Programming77
Station Relocation79
Station Serial Call79
Time & Date Setup (Digital Network)80
Voice over80
- Wakeup82
Conference84
- Conference - SLT (Brokers Call)85
- Conference Room86
- Paging Conference88
External Device Control89
- Door Open89
- Doorbox90
- Loud Bell91
Hunt Groups92
- Common Hunt Group Features92
- Automatic Call Distribution Groups (ACD Groups)94
- Circular Group102
- Ring Group102
- Terminal Group103
- UCD Group (Unified Call Distribution)103
- Voice Mail Group104
Incoming Call Pickup104
- CO Line Name104
- Customer Call Routing (CCR) with VMIB105
- Direct Inward Dialing (DID)107
- Direct Inward System Access (DISA)108
- Preferred Line Answer (PLA)111
- Ring Assignment112
- Universal Night Answer (UNA)114
Internet Protocol (H.450)115
- Absent Text Message116
- Attendant Call Service (CAS)116
- Busy Lamp Field (BLF)117
- Call Completion118
- Call Offer119
- Centralized SMDR for Transit Call120
- Centralized VMS121
- CO Transit - in122
- CO Transit - out123
- Do-Not-Disturb (DND)124
- Identification Service125
- Message Waiting Indication (MWI)125
- Net Call127
- Net Call Forward128
- Net Conference131
- Net Follow-Me Forward132
- Net Transfer133
- VOIP Networking134
ISDN Service137
- Calling Line Identification Presentation (CLI)138
Linked Stations144
- Executive/Secretary Pairs144
- Linked-Pair Station145
Outgoing Call Access146
- Basic Access146
- Call Time Restriction149
- CO Line Queuing150
- CO Step Call - Analog Only151
- Emergency Call Service151
- Hot Line & Warm Line152
- Least Cost Routing (LCR)153
- Memory Dialing157
- Private Line166
Paging166
- Internal, External, All-Call, and Meet-Me Page166
- Pre-Recorded Message169
- SOS Paging170
- Push-To-Talk (PTT)171
Rerouting172
- Call Forward172
- Call Transfer184
- Holding and Parking188
- Pick-Up192
Software Upgrade194
- Lan195
- Modem197
- Serial (COM Port)199
Station Message Detail Recording (SMDR)202
- Print-Out205
Supplementary Service207
- Collect Call Blocking for E1-R2 and LCO in Brazil207
- Message Wait Notification to Mobile Extension208
- PSTN Short Message Service (SMS)209
Traffic Analysis213
- Attendant Reports215
- Call Reports217
- CO Reports218
- Hardware Unit Reports220
Voice Service222
- DID Call to each Station's Voice Mailbox (Future Feature)222
- Direct Transfer to VMIB222
- No Answer Call to VMIB223
- Recording System VMIB Announcement224
- Recording User VMIB Announcement227
- Remote Control231
- Two-Way Recording233
- VMIB Announcement for Auto Attendant235
- VMIB Message Transfer236
- VMIB Message with CLI236
Voip Service237
- Call by IP Address237
- Call by Routing Table238
- Early H.245239
- Normal/Fast Mode for H.323240

Other manuals for Vertical SBX IP 320

User Guide124 pages

Installation Guide148 pages

User Training Guide74 pages

Quick Start Guide2 pages

Quick Reference Guide2 pages

Questions and Answers:

C
Charles ValdezJul 28, 2025
What to do if my Vertical Telephone system power fails?
- M
  Melissa WoodardJul 28, 2025
  If your Vertical Telephone system experiences a power failure, it may be due to a power short circuit in one or more boards. Try exchanging any malfunctioning boards for ones known to be in good working order, and dust each board with a dry cloth. Also, check the PSU fuse and replace the PSU with an identical one if necessary.