Traffic Analysis 207
SBX IP 320 Features & Operation Guide
Call Reports
The system supports the following reports to analyze the call status of the system.
Call Summary Report - Monitor all day's call traffic and generate this report that shows call
status of last hour, today's peak time, yesterday's peak time, yesterday's total and today's total.
Call Hourly Report - Analysis of call overload by showing the last 24hour's per hour call.
This report provides the following information fields:
• Analysis Start Hour - Starting time of hour duration which the data is recorded
• Number of Calls Completed - The total number of calls completed or answered during
the listed hour.
Operation
To print the Call Summary Report at the main Attendant station:
1. Press the [TRANS/PGM] button.
2. Dial 0125.
To print the Call Hourly Report at the main Attendant:
1. Press the [TRANS/PGM] button.
2. Dial 0126.
To Next Page
Loading...
