Attendant Service 6
SBX IP 320 Features & Operation Guide
Attendant Override
A station in a DND state generally cannot receive an incoming call.
The attendant, however, can temporarily invalidate the DND state. Therefore, the Attendant can
call and transfer to the station in a DND state.
Operation
To override a DND state at a Station while the Attendant is receiving a DND tone:
1. Dial *or the last digit of the dialed station number.
-or-
2. Press the programmed {Camp-On} FLEX button.
The DND warning tone will be changed to the Intercom ring-back tone at the Attendant
Station.
3. The Attendant can then call a Station in the DND state.
To assign the {Camp-On} FLEX button:
1. Press [TRANS/PGM].
2. Press the FLEX button to be assigned.
3. Press the [TRANS/PGM] button.
4. Dial 85.
5. Press the [HOLD/SAVE] button to accept changes.
Conditions
• If the Attendant with a transferred CO call overrides a station in a DND state, and the
station has a {CO} or {LOOP} button, the Attendant can transfer the CO call to the
station in a DND state.
• If the transferred-to station has no {CO} or {LOOP} button, the CO call will be recalled
to the Attendant immediately.
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