Why is there speech only from outside to inside on my Videx VK4K/6256 Intercom System?
If you are experiencing speech only from outside to inside on your Videx Intercom System, the issue might be a broken or shorted wire “2”. Check the connection of wire “2”.
Why is the intercommunicating call not working on my Videx Intercom System?
If the intercommunicating call feature is not working on your Videx Intercom System, it could be because the ”Key” button was pressed a number of times different from the videophone address value. To solve this, check the address of the videophone you are calling and try again, pressing the “Key” button the correct number of times.
What to do if local call does not work on Videx VK4K/6256 Intercom System?
If local calls are not working on your Videx Intercom System, it could be due to a wrong connection or a broken call button. To resolve this, check the connection or replace the button.
How to fix Videx Intercom System when door station doesn't call extension?
If your Videx Intercom System's door station isn't calling the extension and the bell LED is on for 2 seconds, the issue could stem from several causes: * Incorrect wiring between the door station and videophone: Check the 6 common wire connections, especially wire “1” (speech line/data). * Insufficient cable size: Increase cable size or double up using two wires for each connection. * Incorrectly programmed videophone address: Verify the videophone address on the dip-switches. * Address change without system reboot: Power down the system and then power it up again to detect the new videophone address.
What to do if it's not possible to open the door during Videx Intercom System conversation?
If you can't open the door during a conversation on your Videx Intercom System, the problem might be due to a cable size that is too small. To fix this, increase the cable size or use two wires for each signal.
Why does the camera recall service not work on my Videx Intercom System?
If the camera recall service is not working on your Videx Intercom System, it could be due to pressing the camera recall button a number of times different from the ID of the door station to be switched on. To fix this, check the ID (1..4) of the door station to be recalled and press the camera recall button as many times as the ID value.
Why can't I open the door on my Videx VK4K/6256 even though the key LED is on?
If you cannot open the door during a conversation on your Videx Intercom System, but the key LED on the door station activates, there could be a few reasons: * The J2 jumper might be in the wrong position. * The electric lock wires might be unconnected or shorted. * The electric lock type might be incorrect. To resolve this: 1. Check the J2 position on the door station. 2. Check the electric lock wire connections. 3. Ensure the electric lock type (AC or DC) is suitable for the chosen J2 position.
Why is speech only working from outside to inside on my Videx VK4K/6256 Intercom System?
If you can only hear speech from outside to inside on your Videx Intercom System, it is possible that wire “2” is broken or shorted. You should check the connection of wire “2”.
How to fix bad video quality on Videx VK4K/6256 Intercom System?
If the video shown on the monitor of your Videx Intercom System is of bad quality and the image is distorted or double, it could be due to several reasons: * V1, V2 signals unconnected, reversed, or shorted. * The switches of the two-way dip-switch are not both in the ON position. * V1, V2 of the last Art. 316N (if present) not closed with a 75 Ohm resistor. To solve this: * Check that the wires are not broken or shorted. * Set both switches to the ON position. * Use 2x 75 Ohm resistors to connect V1 & V2 to 0V.
How to fix Videx VK4K/6256 when it's not possible to open the door during conversation?
If you can't open the door during a conversation on your Videx Intercom System, the cable size might be too small. Increasing the cable size or doubling up using two wires for each signal may resolve this issue.
General| Model | VK4K/6256 Series |
|---|---|
| Power Supply | 12Vdc |
| Camera | Yes |
| Number of Buttons | 1 |
| Lock Output | Yes |
| Operating Voltage | 12 Vdc |
| Operating Temperature | -20°C to +55°C |
| Protection Class | IP54 |
| Material | Metal |
| Mounting | Surface Mount |
| Housing Material | Aluminum |
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