Viking FDBB5361 - Troubleshooting Specific Issues; Troubleshooting Ice and Water Issues

Diagnostics
50 ©2012 Viking Preferred Service
Ice Problems Action
Jammed cubes (small or oversized cubes) Adjust ll level or level ice maker or refrigerator
Hollow cubes Adjust low ll or remove restrictions in supply line
Level ice maker or refrigerator
Remove obstructions to air flow at ll end so it freezes before
thermostat end
Ice build-up on ejector blades Usually caused by hollow cubes
See hollow cubes above
Remove ice maker, thaw out
Cubes falling back into mold during ejection Check if ll cup is displaced and blocking ice
Fix ll cup or replace ice maker
Cubes falling over back of ice maker Check if ll cup is displaced and blocking ice
Fix ll cup or replace ice maker
Power Problems Action
No power to ice maker at connector socket Determine discontinuity by tracing power
No power to water valve Determine discontinuity by tracing power
Water Problems Action
No water to refrigerator Turn on supply
Look for obstructions in supply line or valve
No water to ice maker Look for obstructions in water valve or ll tube
Clogged water valve Clean or replace water valve depending on type
Insufcient water to ice maker
(with correct ll time)
Check for restrictions in supply line and valve, especially saddle
valves
Low water pressure at supply Increase water pressure to 20 – 120 PSI
Low water pressure at water valve Look for restrictions in line
Excessive water pressure Install pressure regulator and set to 60 PSI
Low water ll volume Adjust water ll screw, clear obstructions in supply line or supply
valve, or replace water valve
Excessive water ll volume Adjust water ll screw, reduce water pressure, or replace water
valve
Water overflows ll cup Reposition ll-tube in ll cup or remove obstruction in ll cup
Water overflows mold Adjust water ll screw, level ice maker or refrigerator, reduce
water pressure, or replace water valve or ice maker
Leaky water valve Tighten connections or replace water valve
Temperature Problems Action
Freezer too warm Adjust freezer setting or repair refrigerator
To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING!